RAFAEL GOMEZ
New York,NY
Summary
Operations and community engagement leader with over 15 years of experience optimizing workflows and fostering partnerships to enhance organizational efficiency. Expertise in driving stakeholder engagement and increasing program visibility through targeted outreach and effective presentations.
Overview
21
21
years of professional experience
Work History
Community Engagement & Outreach Specialist
STRIVE
New York, USA
01.2025 - Current
- Expanded STRIVE’s NYC presence through targeted outreach and partnerships, enhancing community engagement.
- Boosted program visibility across shelters, NYCHA sites, libraries, and community centers, fostering greater community awareness.
- Delivered presentations and coordinated events while tracking engagement metrics to optimize recruitment strategies.
Admissions Specialist
STRIVE
New York, USA
01.2025 - 12.2025
- Led recruitment and admissions cycle for workforce programs, enhancing candidate engagement and program enrollment.
- Conducted eligibility assessments and screenings to ensure alignment with program requirements.
- Strengthened referral networks and facilitated onboarding through collaboration with departments, improving new participant integration.
Director, Brand Operations Analytics
Horizon Media
New York, USA
01.2018 - 12.2022
- Enhanced decision-making through data insights and compliance oversight while streamlining processes.
- Directed operational strategy, optimized workflows, and facilitated cross-team collaboration to enhance overall effectiveness.
- Built and mentored high-performing teams to strengthen capabilities and drive engagement.
Supervisor, Budget Coordination
Horizon Media
New York, USA
01.2015 - 12.2018
- Supervised daily operations to ensure effective media planning and execution.
- Strengthened client and vendor relationships while supporting financial planning through accurate pacing and forecasting.
- Oversaw billing operations, streamlined workflows, and developed training programs to enhance team efficiency.
- Coordinated communication between departments to streamline project workflows.
- Trained and mentored new staff on industry best practices and company policies.
Earlier Leadership Roles
OMD Media
01.2005 - 12.2015
- Led teams to enhance accuracy and compliance while optimizing workflows and fostering cross-department communication.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Progressed through roles in operations, reconciliation, and media finance, gaining expertise in financial processes.
- Executed daily operational tasks with precision.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
B.S. - Business Administration
Mercy College
New York, NYSkills
- Community outreach
- Audience targeting and coaching
- Public speaking and event activation
- Training and performance management
- Vendor and partnership management
- Workflow optimization
- Process improvement and compliance
- Performance tracking
- CRM management and forecasting
- Salesforce, Apricot, and Mediaocean
- Prisma
Timeline
Community Engagement & Outreach Specialist
STRIVE
01.2025 - Current
Admissions Specialist
STRIVE
01.2025 - 12.2025
Director, Brand Operations Analytics
Horizon Media
01.2018 - 12.2022
Supervisor, Budget Coordination
Horizon Media
01.2015 - 12.2018
Earlier Leadership Roles
OMD Media
01.2005 - 12.2015
B.S. - Business Administration
Mercy College