Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Rafael Goncalves

Spanish Fort,AL

Summary

Adept at multitasking and maintaining cleanliness, I excelled at Sprout Cleaner, training new staff and managing weekend operations. My proactive approach ensures customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Dry Cleaner Cashier

Sprout Cleaner
Daphne, AL
05.2023 - 05.2024
  • Assisted with training new employees on proper front desk protocols and processes.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assumed responsibilities as key support for management.
  • Managed store operations independently during weekends.

Cook

Sonic Drive-in Of Spanish Fort
Spanish Fort, AL
08.2022 - 11.2022
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Adhered to food safety standards when storing and preparing foods.

Education

Associate of Applied Science -

Coastal Alabama Community Collage
Bay Minette, AL
05-2025

High School Diploma -

Spanish Fort High School
Spanish Fort, AL
05-2024

Skills

  • Complaint handling
  • Cleanliness maintenance
  • Certified in Multiple NC3 Programs
  • Work task prioritization
  • Bilingual
  • Pending AMT Certification Completion

Languages

Portuguese
Native/ Bilingual
English
Full Professional

Accomplishments

  • Bilingual Certificate
  • AP World
  • JROTC ( 1 year )

Timeline

Dry Cleaner Cashier

Sprout Cleaner
05.2023 - 05.2024

Cook

Sonic Drive-in Of Spanish Fort
08.2022 - 11.2022

Associate of Applied Science -

Coastal Alabama Community Collage

High School Diploma -

Spanish Fort High School

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Rafael Goncalves