Rafael Lopez
Sacramento,CA
Summary
Health Science graduate with a strong foundation in patient care and clinical operations, currently pursuing a Medical Assistant Certification. Dedicated to delivering compassionate, culturally competent care while supporting efficient clinical workflows. Experienced in patient assessment, lab testing, and clinical procedures, with a strong motivation to make an immediate impact and continue developing skills toward a future role as a Physician Assistant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
12.2023 - 11.2024
- Accurately processed customer transactions, including cash, credit, and debit payments.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained a high level of accuracy in cash handling and reconciled cash drawer at the end of each shift.
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers.
- Managed and resolved customer complaints and concerns promptly and professionally.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained a clean and organized cashier station to enhance the overall store appearance.
Behavioral Therapist
Center for Social Dynamics
08.2022 - 10.2022
- Encouraged clients and family members to practice and use skills and strategies for confronting and addressing problems constructively.
- Documented patient information through analyzing data, interview notes, and identified and diagnosed nature of clients' problems.
- Implemented and practiced behavioral intervention plans created by clinical supervisors.
- Collected and noted session data to aid in treatment planning and assessment.
Library Assistant Volunteer
Rio Linda High School
01.2021 - 06.2022
- Gained strong understanding of various methods for cataloging books and other materials.
- Set up computer and digital device access, providing assistance with use and operation.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Provided basic computer assistance to help students access needed resources.
Education
Clinical Medical Assistant Certification -
CALRegional
Roseville, CA10.2025
Bachelor of Science - Health Science
Sacramento State University
Sacramento, CA05.2025
High School Diploma -
Rio Linda High School
Rio Linda, CA01.2022
Skills
- Clinical Skills: Vital signs; injections (IM, ID, SQ); venipunctures and capillary punctures; infection control and aseptic techniques; ear lavage; eye exams (Snellen, Jaeger, Ishihara); orthopedic assistive devices (crutches, cane, walker); rapid diagnostic testing (strep, mono, flu, urinalysis); patient preparation, room setup, order of draw, specimen labeling and handling, appointment scheduling, and medical charting
- Compliance: HIPAA & OSHA compliant; committed to patient confidentiality, informed consent, and infection control
- Professional & Interpersonal Skills: Bilingual English & Spanish; culturally competent and empathetic patient care; strong communication, adaptability, and professionalism; basic computer skills; proficient in Google Workspace & Microsoft Office
Accomplishments
- California Math Student of the Year (2018) – awarded by the California State Senate
- Golden State Seal – Rio Linda High School
- California Seal of Biliteracy (Spanish) – Rio Linda High School
- Dean's Honors List (6x) - California State University, Sacramento
Certification
- BLS & CPR Certified (American Heart Association) – Expires 2025-08-27
- Medical Assistant Program (CalRegional) – AMCA Certification Expected 2025-10
LANGUAGES
English
Spanish
Timeline
Sales Advisor
Best Buy
12.2023 - 11.2024
Behavioral Therapist
Center for Social Dynamics
08.2022 - 10.2022
Library Assistant Volunteer
Rio Linda High School
01.2021 - 06.2022
Clinical Medical Assistant Certification -
CALRegional
Bachelor of Science - Health Science
Sacramento State University
High School Diploma -
Rio Linda High School
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