RAFAEL MAMMADLI
Head Hookah Supervisor
Gabala
Summary
I am a hookah expert and supervisor with experience in operations management, customer relations, and team leadership. I focus on delivering innovative, quality-driven solutions and enhancing workplace efficiency.
Passionate about blockchain and cryptocurrency, I stay updated on industry advancements. Committed to growth, I strive to develop new ideas to improve myself, my team, and the workplace for a more professional and forward-thinking future.
Overview
6
6
years of professional experience
Work History
Head Hookah Supervisor
PSLounge
02.2024 - Current
- Managing hookah services and ensuring quality standards.
- Overseeing training and performance processes for team members.
- Developing innovative solutions to improve customer experience.
Cashier
Gabala Tufandag Winter-Summer Tourism Complex
10.2023 - 01.2024
- Daily cash handling and sales management.
- Providing customer service with a focus on customer satisfaction in the tourism sector.
- Ensuring the continuity of operations through problem-solving and coordination.
Hookah Expert
PSLounge
06.2022 - 09.2023
- Preparing and presenting hookah, optimizing flavors
- Ensuring hygiene and quality standards to enhance customer satisfaction.
- Developing the hookah menu and promoting new products.
Sales and Cashier
Foto Copy Center
09.2018 - 03.2022
- Managing sales and customer service operations.
- Monitoring stock levels and managing cash flow.
- Implementing innovative sales techniques to improve customer satisfaction.
Education
Bachelor's Degree - Economics Department Graduate
Karabuk University
Karabuk,Turkey 04.2001 -
Skills
English languange
Additional Information
REFERENCES
Yılmaz Tas +90 532 500 56 49
Beytullah Ismayılov +90 537 061 18 91
Timeline
Head Hookah Supervisor
PSLounge
02.2024 - Current
Cashier
Gabala Tufandag Winter-Summer Tourism Complex
10.2023 - 01.2024
Hookah Expert
PSLounge
06.2022 - 09.2023
Sales and Cashier
Foto Copy Center
09.2018 - 03.2022
Bachelor's Degree - Economics Department Graduate
Karabuk University
04.2001 -
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