Rafael Martin
Camarillo,CA
Summary
Hard-working Biotechnology major currently attending Moorpark College, with 4.5+ years of work experience. Aiming to leverage a proven knowledge of conflict resolution, customer communications, and order processing skills to successfully fill into any role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Social Worker
People Creating Success
08.2023 - Current
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Assisted clients with navigating and accessing social services such as housing and medical care.
Machine Operator
Western Gage Corp
12.2022 - 07.2023
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
Stock Associate
Pottery Barn
06.2022 - 12.2022
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Driver
Uber Eats
01.2022 - 12.2022
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Accepted and processed fares.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed all relevant traffic laws and safety regulations.
Guest Service Associate
Target
02.2022 - 06.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores 10%
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
PAINT, ASSOCIATE
Home Depot
05.2021 - 01.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Education
Bachelor of Science - Biotechnology
Moorpark College
Moorpark, CA06.2024
Relevant Coursework Extracurricular Activities EDUCATIONEDUCATIONEDUCATIONEDUCATION Business Public Speaking Chemistry Club I speak two languages: English, and Spanish. I understand how to operate multiple computer software's. I am a faster learner - undefined
SKILLSADDITIONAL SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Food Handlers License - undefined
A.S - Biotechnology
Skills
- Safety Methods
- Performance Improvement
- Storage Organization
- Active Listening
- Heavy Lifting
- Providing Feedback
- Cleaning Procedures
- Quality Verification
- Machining and Production Standards
- Loading and Unloading Protocols
- Behavioral Intervention Plans (BIP)
- Confidential Case Documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Social Worker
People Creating Success
08.2023 - Current
Machine Operator
Western Gage Corp
12.2022 - 07.2023
Stock Associate
Pottery Barn
06.2022 - 12.2022
Guest Service Associate
Target
02.2022 - 06.2022
Driver
Uber Eats
01.2022 - 12.2022
PAINT, ASSOCIATE
Home Depot
05.2021 - 01.2022
Bachelor of Science - Biotechnology
Moorpark College
Relevant Coursework Extracurricular Activities EDUCATIONEDUCATIONEDUCATIONEDUCATION Business Public Speaking Chemistry Club I speak two languages: English, and Spanish. I understand how to operate multiple computer software's. I am a faster learner - undefined
SKILLSADDITIONAL SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Food Handlers License - undefined
A.S - Biotechnology
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