Rafael Martinez-Diaz
Fort Worth,TX
Summary
Adept at fiber optic splicing and known for exceptional stress tolerance, I significantly enhanced network performance at Elite Interface Communication. My expertise in fiber termination and proactive approach to team coordination and customer satisfaction have solidified my reputation as a skilled technician and leader in challenging environments.
Overview
5
5
years of professional experience
Work History
Fiber Optic Splicer
OGR Tech LLC
Miami, FL
11.2024 - 01.2025
- Improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
- Collaborated with project managers to ensure timely completion of large-scale fiber optic installation projects.
- Prevented potential network failures through proactive monitoring of installed fiber optic systems.
- Maximized efficiency within a team environment, coordinating schedules, resources, and personnel assignments on multiple simultaneous projects.
- Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
Lead Fiber Optic Splicer
Elite Interface Communication
Miami, FL
11.2022 - 01.2025
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Maintained optimal performance by routinely checking and servicing fiber optic tools.
Store Manager
Cuban Guys Restaurants
Miami, FL
01.2020 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Skills
- Fiber optic safety
- Fiber termination
- Fiber optic routing
- Fiber splicing
- Fiber identification
- Network troubleshooting
- Signal analysis
- Fiber optic installation
- Equipment calibration
- Color code knowledge
- Cable preparation
- Maintaining safety
- Active listening
- Operating equipment
- Stress tolerance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fiber Optic Splicer
OGR Tech LLC
11.2024 - 01.2025
Lead Fiber Optic Splicer
Elite Interface Communication
11.2022 - 01.2025
Store Manager
Cuban Guys Restaurants
01.2020 - 08.2022