Rafael Mercado
Dental Assistance
Yakima,Wa
Summary
Dynamic dental assistant with a proven track record at Apple Valley Dental & Braces, excelling in patient education and communication. Skilled in training new staff and enhancing procedural efficiency, I leverage strong organizational abilities and social perceptiveness to improve patient outcomes and foster a collaborative team environment. Driven by a passion for Continuous Learning and successfully navigating change. Highly-motivated with the desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills and knowledge based on benefiting and ensure the best patient care. I strive to ensure that everybody may have the right and access to patient care for their better health and longevity.
Overview
3
3
years of professional experience
1
1
Language
Work History
Dental Assistance
Apple Valley Dental & Braces
11.2023 - Current
- Assisted over 15+ providers with complex procedures, ranging from pediatric care to oral surgery care, as well as orthodontist, and endodontist procedures.
- Assisted in patient care by preparing treatment rooms, ensuring a sterile environment for optimal safety and comfort.
- Maintained accurate patient records using dental software, contributing to efficient workflow and timely patient care.
- Supported dental professionals during procedures by delivering instruments promptly, enhancing overall procedural efficiency.
- Educated patients on oral hygiene protocols, contributing to improved patient compliance and overall dental health outcomes.
- Trained new dental assistants on office protocols and patient care techniques, promoting team cohesion and effective service delivery.
Microbiology Lab Assistant
Dr Carnell
Ellensburg, Washington
12.2022 - 05.2023
- Increased knowledge on microbiological methods through regular participation in training sessions and workshops.
- Summarized test results and activities for management via verbal updates or written reports.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Conducted wide range of laboratory tests and recorded results.
- Set up, maintained and verified sterility of lab equipment and tools.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and employee infection risk.
Education
Bachelor of Science - Biomedical Sciences
Central Washington University
Ellensburg, WA06-2023
Skills
- Training & Development
- Patient Communication / Counseling
- Patient Education
- Problem resolution
- Flexible and adaptable
- Organization and time management
- Leadership
- Social Perceptiveness
- Decision-Making
Activities and Honors
- Work and Learning : I am dedicated to continues Learning and staying up to date with various dental subjects. Whether it's providing assistance, exploring new fields of knowledge, or improving my skills, I'm always striving o expand my understanding.
- Social Connection : Building Meaningful Connection is another priority. I strive to help people by engaging wtih them, answering questions, or providing insights-whether personal, academic, or professional.
- Helping Others : Volunteering is a direct way to make connections by engaging with individuals who may need support, whether it's through tutoring, mentoring, or assisting in community events. These interactions can create deep, meaningful relations that i strive for.
Timeline
Dental Assistance
Apple Valley Dental & Braces
11.2023 - Current
Microbiology Lab Assistant
Dr Carnell
12.2022 - 05.2023
Bachelor of Science - Biomedical Sciences
Central Washington University