Maria Rodriguez
Muscatine,IA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals. Will represent seeking position with honesty, professional, respectful demeanor at all times.
Overview
5
5
years of professional experience
Work History
Dental Assistance
Trinity Muscatine Public Health
03.2021 - Current
- Provide Assistance to Public health department Hygienist in the Muscatine County in traveling with our mobile dental equipment to the schools and the low income apartment complex.
- Care coordination call to patients parents and Pregnant mothers regarding dental needs.
- Maintained dental supply inventory by checking stock.
- Scheduled appointments for new and existing patients regarding their dental needs.
- Entered patient data into computer system, adhering to strict privacy laws, HIPPA regulations and maintaining high level of accuracy.
- Build charts and file them in order.
- Utilize EPIC data service for the hospital, IME Medicaid Enterprise eligibility and Signify data bade from the State.
Patient Treatment Coordinator
Gentle Family Dentists
08.2019 - 03.2021
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Delivered excellent patient experiences and direct care from the Dentist and Hygienist.
- Worked closely with patients to deliver excellent language translation from english to spanish.
- Worked with patients to schedule procedures recommended by dentist and hygienist.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Verified patient insurance eligibility and entered patient information into the office system called Curved.
- Trained new staff on filing, phone etiquette and other office duties.
- Followed document protocols to safeguard confidentiality of patient records.
- Responded to inquiries by directing calls to appropriate personnel.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Resolved customer complaints using established follow-up procedures.
- Utilized Delta Dental, MCNA, plus other private insurance web page.
Forklift Loader Operator
Wilton Precision Steel
02.2018 - 03.2019
- Packed items into appropriate containers for shipment.
- Removed orders from storage, wrapped, and staged for shipments.
- Communicated with floor managers to determine merchandise placement.
- Maneuvered forklift safely in congested and confined areas.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Completed cycle counts and monthly inventory.
- Other Duties as well.
Education
Associate of Applied Science - Criminal Justice
Muscatine Community College
MuscatineHigh School Diploma -
Manhattan International High School
New York, NY06.2008
Skills
- Reading Comprehension
- Medical Records Management
- Medical Charting
- Patient Data Gathering
- Data Verification
- Dental Office Administration
- Payment Collection
- Team Collaboration
- Manage Schedules
- Translate English to Spanish
- Insurance Billing
Languages
Spanish
Full Professional
Timeline
Dental Assistance
Trinity Muscatine Public Health
03.2021 - Current
Patient Treatment Coordinator
Gentle Family Dentists
08.2019 - 03.2021
Forklift Loader Operator
Wilton Precision Steel
02.2018 - 03.2019
Associate of Applied Science - Criminal Justice
Muscatine Community College
High School Diploma -
Manhattan International High School