CHRISTINA RIEGLING
MI
Summary
Assistant Payment Worker: Eligibility Specialist with extensive application engagement and dedicated service skills. professional with skill to maintain accurate records, schedule appointments and handle various administrative responsibilities.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
ASSISTANCE PAYMENT WORKER
STATE OF MICHIGAN
01.2012 - Current
- ELIGIBILITY SPECIALIST
- Customer service, advanced data entry, budgeting; FOOD ASSISTANCE, MEDICAL ASSISTANCE, CHILD CARE ASSISTANCE, interviewing clients, and deciphering State of Michigan policy
- Determine applicants’ eligibility according to policy for financial assistance programs and maintain ongoing cases
- Consists of frequent contacts with clients and other departments/local agencies to obtain and verify information needed to approve benefits under various programs, such as Food and Medical programs
- Medical Transportation: Arranging transportation for clients, supplying bus passes, invoicing mileage for clients
- Assisting other workers to maintain their caseloads, applications, changes, and reports
- Assisting supervisors with the pending’s for the unit when the supervisor is gone for the day or week.
GENERAL OFFICE ASSISTANT
STATE OF MICHIGAN
01.2011 - 01.2012
- Customer service, advanced data entry, general office duties including filing and maintaining records, searching records, switchboard, mailroom processing, deciphering Federal and State of Michigan policy.
Education
Bachelor of Science - Management
Cornerstone University
GRAND RAPIDS, MI2015
Liberal Arts Degree - Specializing business and computers
G. R. COMMUNITY COLLEGE
GRAND RAPIDS, MI2000
Skills
- Good Telephone Etiquette
- Self-Motivated
- MS Office
- Training and Development
- Planning and Coordination
- Cultural Awareness
- Excellent Communication
- Organization and Time Management
- Interviewing Individuals
- Eligibility Requirements
- Medical Assistance
- Caseload Management
- Assistance Authorization
- Recordkeeping
- Eligibility Assessments
- Managing Multiple Tasks
- Verbal and Written Communication
- Team Leadership
- Coaching and Mentoring
- Job Assignments
- Reading Comprehension
- Issue and Conflict Resolution
- Schedule Preparation
Timeline
ASSISTANCE PAYMENT WORKER
STATE OF MICHIGAN
01.2012 - Current
GENERAL OFFICE ASSISTANT
STATE OF MICHIGAN
01.2011 - 01.2012
Bachelor of Science - Management
Cornerstone University
Liberal Arts Degree - Specializing business and computers
G. R. COMMUNITY COLLEGE
Similar Profiles
Chad RhinesChad Rhines
Lead Gardner/Landscaper at State of MichiganLead Gardner/Landscaper at State of Michigan
Nida R. SamonaNida R. Samona
Administrative Law Judge, Unemployment Hearings at State of MichiganAdministrative Law Judge, Unemployment Hearings at State of Michigan
Misha HamiltonMisha Hamilton
Department of State Aide E8 at State of MichiganDepartment of State Aide E8 at State of Michigan
Warren D. FranklinWarren D. Franklin
Field Service Assistant at State Of MichiganField Service Assistant at State Of Michigan
Breanna SlaughterBreanna Slaughter
Credentialing Specialist at United Outstanding PhysiciansCredentialing Specialist at United Outstanding Physicians