Travis R. Migdalewicz
Macomb
Summary
Dedicated professional with a proven track record in analysis, adjudication, fraud prevention, and problem-solving. Eager to leverage expertise and skills in a challenging role to make a meaningful impact. Experienced in identifying and resolving complex issues efficiently and effectively. Ready to contribute strong analytical abilities and attention to detail to drive success for your department.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistance Payment Worker
Michigan Department of Health and Human Services
04.2023 - Current
- Processed applications for multiple assistance programs.
- Facilitated interviews to assess eligibility for assistance programs.
- Documented cases to determine eligibility status.
- Provided detailed information on program options and client obligations.
- Directed cases of overpayment caused by fraud to relevant teams.
Examiner
Michigan Office of Unemployment
10.2020 - 03.2023
- Supported claimants in submitting identification and correcting discrepancies.
- Managed emotional disagreements with claimants.
- Uncovered and communicated instances of suspected fraud.
- Maintained consistent performance in meeting daily case volume targets.
Jr. Underwriter
United Wholesale Mortgage
07.2020 - 10.2020
- Examined titles, wire instructions, home appraisals, payoff statements and other mortgage-related documents for inconsistencies.
- Facilitated broker communication to verify that necessary files reached and were assessed by designated individuals.
- Streamlined mortgage closing by addressing underwriting concerns.
- Analyzed financial documents to uncover inconsistencies.
- Initiated contract changes to align with Fannie Mae/Freddie Mac requirements.
Analyst
Infinity-Google
10.2015 - 12.2019
- Gathered pertinent information for client communication.
- Utilized feedback to perform data analysis checks.
- Assembled inventories of significant accounts.
- Reported instances of fraud to designated teams.
Premier Partner Liaison
Infinity-Google
02.2019 - 09.2019
- Paired Google Ads clients with premier partner agencies.
- Performed data analysis.
- Created organizational tools and spreadsheets.
Autopilot Account Executive
Infinity-Google
03.2018 - 02.2019
- Built and maintained Google Search campaigns autonomously.
- Performed data analysis checks and solutions for issues and anomalies.
- Performed quality assurance tasks.
- Trained new employees on structure and strategy.
- Hit 100% to target or more for 10 consecutive months.
Account Executive
Infinity-Google
10.2015 - 03.2018
- Reached out to Ads customers and established rapport by improving performance within their accounts.
- Consistently hit 100% or more of my sales expectations.
- Created and implemented marketing strategies to accomplish the client’s goals.
- Q3 2017 Canada Sales Excellence Award.
Store Associate
Office Max
06.2013 - 10.2015
- Sold printers, computers/laptops, furniture, and every day office supplies while querying customers to better fit their needs with more or different products in addition to selling additional related sales such as insurance.
- Broke the district record for weekly rewards program sign-ups within first month of employment.
- Consistently met or exceeded weekly quotas.
Technical Writer
Software Finesse
04.2012 - 08.2012
- Wrote and updated user’s manuals as per client specifications for a wide range of clients including Law Firms, Hospitals, and Government offices.
- Established lines of communication throughout the company ensuring effective use of time and effort to produce a high quality product.
- Performed data entry and quality control in accordance with established guidelines and procedures.
Education
Associates - Liberal Arts
Oakland Community College
Bachelor of Arts - English / Psychology
Eastern Michigan University
Skills
- Conducting Interviews
- Verifying Document Authenticity
- Coordinating Schedules
- Detecting Fraud
- General Analytics
- Translating Jargon
- Salesforce Management
- Multitasking Efficiency
- Improving Efficiency
Certification
- Google Search
- Google Display
Timeline
Assistance Payment Worker
Michigan Department of Health and Human Services
04.2023 - Current
Examiner
Michigan Office of Unemployment
10.2020 - 03.2023
Jr. Underwriter
United Wholesale Mortgage
07.2020 - 10.2020
Premier Partner Liaison
Infinity-Google
02.2019 - 09.2019
Autopilot Account Executive
Infinity-Google
03.2018 - 02.2019
Analyst
Infinity-Google
10.2015 - 12.2019
Account Executive
Infinity-Google
10.2015 - 03.2018
Store Associate
Office Max
06.2013 - 10.2015
Technical Writer
Software Finesse
04.2012 - 08.2012
Associates - Liberal Arts
Oakland Community College
Bachelor of Arts - English / Psychology
Eastern Michigan University
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