Rafael Meza
Wolfforth
Summary
I am person who wants to move up and take a step forward towards my goal, to work hard and strive to be successful. I want to grow along with this company and gain more skills and knowledge.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Target
Lubbock
07.2023 - Current
- Collaborated with other departments to provide an excellent guest experience.
- Coordinated with housekeeping staff regarding room status changes throughout the day
- Resolved any customer complaints or issues professionally and efficiently.
- Operated point-of-sale systems accurately to process payments from customers.
- Provided product information and answered customer questions.
- Processed returned merchandise according to company policies.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Inspected purchased items for defects before handing them over to customers.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Tracked inventory levels throughout the day and restocked items as needed.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Cleaner Supervisor
Kellermeyer Bergensons Services LLC
Lubbock
08.2022 - 09.2024
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Participate actively in recruitment processes by interviewing candidates for cleaner positions; make recommendations accordingly.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
Cashier, Cook,
Chiptole
Lubbock
05.2021 - 08.2022
- Resolved customer complaints professionally in accordance with company policy.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Frenship Highschool
Wolfforth, TX05-2023
Skills
- Guest service
- Customer service
- Team management
- Employee training
- Point-of-sale operation
- Safety compliance
- Cleaning protocols
- Conflict resolution
- Time management
- Workplace organization
- Communication skills
- Complaint resolution
- Transaction processing
- Self-checkout assistance
- Fluent in intermediate Spanish
Timeline
Retail Sales Associate
Target
07.2023 - Current
Cleaner Supervisor
Kellermeyer Bergensons Services LLC
08.2022 - 09.2024
Cashier, Cook,
Chiptole
05.2021 - 08.2022
High School Diploma -
Frenship Highschool