Summary
Work History
Education
Skills
Certification
Slot Technician

Rafael Miranda

Harrah's, Caesar's Entertainment
South Lake Tahoe,US

Summary

Slot Technician with over 20 years of hands-on experience repairing and converting slot machines, verifying large jackpots, and maintaining machine components at Caesars and Ballys. Supervises teams and handles payroll, scheduling, parts ordering, and monthly audits.

Professional technician with robust experience in maintaining and repairing gaming machines. Expertise in troubleshooting and resolving technical issues, ensuring optimal machine performance. Strong focus on team collaboration, adaptable to changing needs, and committed to achieving results. Skilled in electronics, mechanical systems, and customer service, providing reliable support in high-demand environments.

Work History

Slot Technician 2

3 Years 3 Months
Harrah's, Caesar's Entertainment | 07.2023 - Current
  • Perform various slot repairs and conversions for over 100 machines weekly
  • Verify large jackpots exceeding $10,000
  • Kobiring the chips and all other aspects of the slot machine, ensuring compliance and reducing downtime by 15%

Maintenance and Repair Workers, General

20 Years 7 Months
Lake Tahoe Unified School District | 11.2002 - 06.2023
  • Cleaned up the school grounds including the classrooms and restrooms.
  • Performed snow removal as needed
  • Made minor repairs as needed. Performed preventative maintenance on production machinery per checklist, reducing emergency repairs during shifts.
  • Serviced and adjusted classroom door hardware, restoring secure access and reducing complaints.
  • Repaired restroom plumbing clogs and replaced valves to prevent recurring leaks during school hours.
  • Repaired broken ramps and walkways before morning drop-off to maintain safe student access.
  • Installed signage and temporary barriers around wet floors after cleaning, reducing slip hazards during peak times.

Slot performance manager

1 Month
Ballys | 09.2022 - 10.2022
  • Responsible for all management duties
  • Payroll, schedules, verify Jackpots
  • Supervise parts, slot variations, game conversions, game removals
  • Perform all monthly and monthly audits

Lead Slot Technician

5 Years
Hard Rock hotel | 09.2017 - 09.2022
  • Troubleshooting and repairing slot machines
  • Repaired the ATM's, verified jackpots, game conversions and game removals
  • Performed bench work

Slot Technician

1 Year 5 Months
Agua Caliente Resort | 01.2013 - 06.2014
  • Performed all electrical and computer mechanisms in slot machines
  • Fix malfunctioned machines by repairing or replacing broken cables, gears, and wires
  • Reconfigure computers to inspect broken or non-functioning parts

Support / Price Change

2 Months
macys | 09.2012 - 11.2012
  • Performed all functions and markdowns
  • Prepare RTV's
  • Prepare RTV's

Maintenance Aide

2 Months
Anza-Borrego State Park | 05.2010 - 07.2010
  • Repaired broken water and sewage lines
  • Assisted in housekeeping of offices and restrooms
  • Helped in fabrication of various projects ranging from making fences to installation of air conditioners

Slot Technician 2

3 Years 4 Months
Fantasy Springs Resort Casino | 06.2006 - 10.2009
  • Familiar with a variety of slot machines
  • Make minor and major repairs and adjustments to machines
  • Work the floor as frontline personnel and enforce safety rules

Installer

3 Months
Southwest | 06.2003 - 09.2003
  • Manufactured and assembled signs at designated location
  • Install neon-lights as directed and performed electrical duties

Installer

5 Months
LA Signs | 04.2002 - 09.2002
  • Created Signs for Vehicles, Resident and Business locations
  • Erected, assembled and maintained roadside billboards and illuminated signs at designated locations

Education

Certificate of Completion - Communication

Imperial Valley Institute of Technology | El Centro, CA | 01-2000

High School Diploma - General Education

Hamby Base Christian High School | Westmorland, CA | 01-1997

Skills

Supervising experience
Communication skills
Maintenance
Organizational skills
Cash handling
Database management
Management
Electrical experience
Teaching
Problem Solving
Project Management
Inventory Control
Conflict Resolution
Team Collaboration
Critical Thinking
Attention to Detail
Data Analysis
Machine maintenance
Hand tool expertise
Guest service
Electrical troubleshooting
Slot machine expertise
Maintenance and repair
Preventative maintenance
Technical repair
Gaming regulations
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Hand and power tools
Attention to detail
Problem-solving abilities
Multitasking
Multitasking ability
Loading and unloading
Reliability
Effective multitasking
Critical thinking
Team collaboration
Machine operation
Active listening
Effective communication
Adaptability and flexibility

Certification

  • Epic Certification
  • Epic, Epic Edge, Epic Edge Plus, Transact 950
  • UBA, WBA, MEI
Rafael MirandaSlot Technician