Vanessa Marie Andres
Caesars Entertainment
South Lake Tahoe,California
1
Language
4
years of professional experience
Offering solid foundation in leadership and teamwork, eager to learn and grow within the slot operations environment. Contributes to understanding of operational processes and team coordination, bringing strong organizational and problem-solving skills. Ready to use and develop these skills in Slot Operations Supervisor role.
Work History
Slot Ambassador
1 Year 4 Months- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Assisted guests with slot machine operations and gaming promotions, enhancing overall gaming experience.
- Enhanced customer experiences by providing friendly and knowledgeable assistance on the casino floor.
- Fostered strong relationships with repeat customers by remembering their preferences and delivering personalized service during each visit.
Casino Cashier Representative
2 Years 1 Month- Processed cash transactions accurately and efficiently, ensuring customer satisfaction.
- Managed customer inquiries and resolved issues promptly to enhance service experience.
- Maintained cash drawer accuracy, performing regular audits to prevent discrepancies.
- Monitored gaming activity and detected potential fraudulent transactions effectively.
Education
Bachelor of Science - Business Administration and Management
Associate of Arts - Business, Accounting and Finance
Skills
Cash handling
Client relations
Customer service
Microsoft Office
Gaming Equipment Support
Attention to Detail
Problem solving
Microsoft Office (Excel
Word
PowerPoint)
Languages
Japanese
Professional Working
Timeline
Slot Ambassador
Caesars Entertainment
05.2025 - CurrentRead More
Casino Cashier Representative
Bally’s Corporation
01.2023 - 02.2025Read More
Lake Tahoe Community College
Associate of Arts from Business, Accounting and Finance
Read More
Hotel and Restaurant Management
Bachelor of Science from Business Administration and Management
Read More