RAFAEL MUNOZ

Conduct individual wellness checks for those who may be in danger or at risk

Deter aggressive panhandling

Assist with directions and hospitality for visitors and community members

Maintain open communications with police to report ongoing issues and illegal activity

Add a presence in Downtown to prevent undesirable behavior

Provide safe walk services to accompany you to your destination

Maintain a network of communication throughout Downtown by engaging with private and public security companies

• Conduct wellness checks daily
• Provide help to people that need it when ask
• Summit pictures from areas that are assigned to me to customers.
• Take pictures of trash, graffiti and electrical wires that are exposed and summit to the Maintenance department and to the Get It Done App
• Escort people that are being harassed or just need to be escort
• Train new safety ambassador
• Provide direction to people that get lost in the downtown area
• Communicate well to loiters
• Conduct CPR when needed and call ambulance if individuals need medical attention

• Installed and repaired distribution racks and cables.
• Laid out cabling plans and ran through buildings to desired locations.
• Climbed poles and ladders to install, maintain or inspect equipment.
• Ran wires between components and to outside cable systems.
• Assembled and installed communication equipment.
• Achieved cost-savings by developing functional solutions to problems.
• Identified needs of customers promptly and efficiently.
• Run hybrid, built and mount CBRS and RRU, install tower collar, Lsub, run coax jumpers, supporting runs, good housekeeping, install ground kits, drywall, stucco, FRP framing

• Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
• Kept work areas clean, neat and free of hazards.
• Listened to directives of senior electrical professionals to complete efficient tasks.
• Worked in team-based environment to accomplish projects.
• Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
• Reviewed blueprints and electrical schematics to perform tasks to specifications.
• Gathered required tools and equipment for each task to increase efficiency.
• Utilized measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps accurately, efficiently and safely to complete installations and repairs.
• Resolved issues with existing systems and replaced malfunctioning parts.
• Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
• Adhered to company standards and OSHA regulations for work site safety.

• Cultivated productive relationships with existing customers through exceptional follow-up after sales.
• Worked with fellow sales team members to achieve group targets.
• Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
• Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
• Handled credit and debit card payment processing to complete purchasing experience.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Contacted new and existing customers to outline benefits of products.