Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Padilla

El Paso,TX

Summary

Automotive Technician for more then 25 years, I have been in Automotive industry since 2001, I have my State Inspection Certification. Knowledgeable in Imports and Domestic Vehicles. I am reliable flexible and responsible.

Overview

18
18
years of professional experience

Work History

Customer Service Manager

Rise V Auto Sales
El Paso, TX
02.2012 - Current
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.

Auto Sales Representative

Kia Motors
Duarte, CA
10.2005 - 11.2005
  • Greeted customers and answered inquiries about vehicles.
  • Assisted customers in selecting a vehicle by answering questions and offering information on features, benefits, and warranties.
  • Provided test drives to potential customers to demonstrate vehicle operation and performance capabilities.

Education

Air Conditioning New Free-On Certified - Alignment Certified

Pep Boys
Monrovia, CA
03-2005

High School Diploma -

Duarte High School
Duarte, CA
06-2002

Skills

  • Focused On Customer Satisfaction
  • Adherence To High Customer Service Standards
  • Customer Experience Improvement
  • Customer Needs Assessment

Timeline

Customer Service Manager

Rise V Auto Sales
02.2012 - Current

Auto Sales Representative

Kia Motors
10.2005 - 11.2005

Air Conditioning New Free-On Certified - Alignment Certified

Pep Boys

High School Diploma -

Duarte High School
Rafael Padilla