Automotive Technician for more then 25 years, I have been in Automotive industry since 2001, I have my State Inspection Certification. Knowledgeable in Imports and Domestic Vehicles. I am reliable flexible and responsible.
Overview
18
18
years of professional experience
Work History
Customer Service Manager
Rise V Auto Sales
El Paso, TX
02.2012 - Current
Provided exceptional customer service to ensure customer satisfaction.
Developed and implemented strategies for providing excellent customer service experience.
Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Auto Sales Representative
Kia Motors
Duarte, CA
10.2005 - 11.2005
Greeted customers and answered inquiries about vehicles.
Assisted customers in selecting a vehicle by answering questions and offering information on features, benefits, and warranties.
Provided test drives to potential customers to demonstrate vehicle operation and performance capabilities.
Education
Air Conditioning New Free-On Certified - Alignment Certified
Pep Boys
Monrovia, CA
03-2005
High School Diploma -
Duarte High School
Duarte, CA
06-2002
Skills
Focused On Customer Satisfaction
Adherence To High Customer Service Standards
Customer Experience Improvement
Customer Needs Assessment
Timeline
Customer Service Manager
Rise V Auto Sales
02.2012 - Current
Auto Sales Representative
Kia Motors
10.2005 - 11.2005
Air Conditioning New Free-On Certified - Alignment Certified