Rafael Perea
Manville,RI
Summary
Adept Service Technician with a proven track record at Grieco Ford, enhancing operational efficiency and customer satisfaction through expert equipment diagnosis and repair. Skilled in Installation and Repair with a keen attention to detail, I excel in troubleshooting and preventive maintenance, significantly improving machine performance. My commitment to safety and reliability continuous improvement fosters team excellence and reliable service delivery. Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
15
15
years of professional experience
Work History
Service Technician
Grieco Ford
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Evaluated systems according to predetermined checklist and noted issues.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
- Improved operational efficiency, meticulously documenting all service activities for future reference.
- Worked with diverse types of weather and ground conditions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Service Technician
Xpert Auto
05.2022 - 03.2024
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Improved operational efficiency, meticulously documenting all service activities for future reference.
- Worked with diverse types of weather and ground conditions.
Education
Bachelor Of Applied Science - Engineering
Urbe
Maracaibo Zulia Venezuela 05.2010
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Work with Minimal Supervision
- Valid Driver's License
- Punctual and Reliable
- Mechanical abilities
- Troubleshooting skills
- Flexible and Adaptable
- Problem and Issue Resolution
- Hand tool knowledge
- Power tool proficiency
- Repair Techniques
- Diagnostic Testing
- Heavy Lifting
- Mechanical Aptitude
- System Installation
- Equipment Inspection
- Analytical Thinking
- Diagnostics expertise
- Time tracking
- Electrical Systems
- Testing and evaluation
- Diagnostics skill
- Technical Support
- Warranty repair
- Hospitality and accommodation
- Maintenance and repair
Timeline
Service Technician
Xpert Auto
05.2022 - 03.2024
Service Technician
Grieco Ford
Bachelor Of Applied Science - Engineering
Urbe
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