Rafael Perez
Jefferson Valley,New York
Work Preference
Summary
Dynamic General Manager with extensive experience at ProAmpac, excelling in inventory control and negotiations. Proven track record of enhancing operational efficiency, achieving a 95% reduction in remakes, and fostering team collaboration. Bilingual in English and Spanish, adept at troubleshooting and implementing systems for continuous improvement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
General Manager Production
ProAmpac
New Windsor, NY
12.2022 - 02.2024
- Led team of 118 employees across operations, purchasing, and production management.
- Directed daily operations and ensured efficient workflow across departments.
- Oversaw daily operations, enhancing efficiency of production processes.
- Oversaw the maintenance department for industrial machines to ensure proper functionality and reliability.
- Managed the Maintenance department and assigned all work orders for repair of New Long and Webber CNC paper production bags, created a log within the system to track all parts used, repairs completed, any and all down time.
- Managed and placed reorder for all electrical parts from our vendors, Grainger, Johnson and Johns Electrical, Lincoln Electrical.
- Conducted quarterly evaluations for manufacturing, production, maintenance, and quality control employees.
- Collaborated with clients’ representatives from major department stores including Louis Vuitton, Nordstrom, Target, Macy's, Polo, BBW to ensure timely execution of changes, deadlines, and delivery dates.
- Report Quarterly KPIs every 3 months. On overstock items, FIFO on all paper, adhesives, twine usage.
General Manager
Stoneworks LTD
Newburg, NY
08.2020 - 08.2022
- Led NYS location with 68 employees, including sales, operations, and facility managers, ensuring streamlined operations and effective team collaboration.
- Developed and implemented strategic plans for business growth and market expansion.
- Financial responsibility for development and achievement of facility budget, sales team and operational budget.
- Oversaw budgeting processes and financial reporting to ensure operational transparency.
- Developed and implemented annual training plan, managed AR/AP processes, and oversaw inventory management to enhance operational efficiency.
- Managed the sales team in our showroom to assure we are servicing all our client’s needs, in service, recall, Remakes and new construction.
- Reduced the amount of remake by 95% by creating a second shift, improving the work flow on each shift while reducing the OT by 90%.
- Fostered positive working environment for employees to openly express ideas and concerns, promoting engagement and collaboration.
- Traveled to the company’s other 3 locations in Charlotte NC, Largo FL, Bedford Heights OH for Executive board Meeting and help troubleshoot any of the fabrication shortcoming.
- Manage all P&L reports, HD portal, Lowes uploads.
Sr. Operation Manager
Rosco Labs Inc.
Stamford, CT
04.2019 - 03.2020
- Acted as the primary point of contact for customer issues with the operations team, developing strategies to improve the customer experience and resolve complaints.
- Promoted customer satisfaction as the core value of the e-commerce company.
- Recruited, selected, trained, assigned, scheduled, coached, counseled, and disciplined employees while managing staff levels, wages, hours, and contract labor in alignment with revenues.
- Manage up to (6) six supervisors, supervise a total of forty plus employees in the distribution, production and Shipping/receiving departments.
- Manage Transportation Department – UPS, FEDEX, WWX, LTL, FTL, OTR and Vessel.
- Planned production for conversation, swatch books, fog, chemicals, and paint departments to ensure smooth operations across production and all electrical components.
- Analyzed process workflow, employee and space requirements, and equipment layout; implemented changes to maintain continuous improvement and Lean environment.
- Oversaw all department managers and supervisors, reviewing and approving all operations employees.
- Reviewed and approved operational invoices for payment submission.
Operations Manager
Ice-Air LLC
Mount Vernon, NY
08.2016 - 02.2019
- Managed operations for 27 employees, emphasizing service quality, production standards, safety protocols, and equipment maintenance.
- Directed daily operations including shipping, receiving, warehousing, and inventory.
- Implemented new scanning system using All Orders by Number Cruncher to manage operations, overseeing scheduling, training, and inventory control for tracking electrical components and parts for HVAC units.
- Managed HVAC (PTAC, HEAT PUMP, FAN COIL, etc.) production and ensured proper quality inspection was Performed.
- Managed the inventory in 3 different warehouses located in North Bergen NJ, Brewster NY, Mt. Vernon NY.
- Strengthened service and production operations by enhancing communication between assembly line and main office.
- Negotiated a 5-year contract with the Teamsters union local 1205 from 2018 through 2022.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Reported directly to the CFO and Co-Owners of the company.
Manager Operations Inventory & Quality Control
Nebraskaland Inc.
Bronx, New York
09.2013 - 08.2016
- Supervised Inventory Control Clerks and Dock supervisors daily on new procedures and trained warehouse employees on OSHA regulations.
- Oversees the daily cycle counts, slot audits and the reconciliation of activities between the 2 RETALIX systems.
- Analyzed and monitored financial and operational impacts of inventory adjustments, establishing and managing cycle count programs to maintain inventory balance.
- Execute inventory transfers and reassign active locations resulting from slot info analysis and Ensure compliance with Corporate shelf-life policies.
- Plans, executes and reconciles physical inventories, pallet audit, donations.
- Prepare analysis of adjustment activities report through Gfile, Push list created thru QlikView.
- Researched transaction history to identify sources of inventory variances and order filling errors, enhancing accuracy in reporting.
Manager Reverse Logistics
Peco Pallet, Inc.
Yonkers, New York
09.2004 - 03.2013
- Manager of the Reverse Logistics Department in the corporate office which consists of 4 staff members.
- Managed team of 10 field operations managers and 45 depots in USA; planned production schedule for new pallet assembly across regions.
- Managed inventory across 48 states and 9 provinces in Canada and Mexico.
- Report all financial updates for each quota by using a GL, P&L spreadsheet.
- Review and approve all Purchase Orders, commercial invoices, and contract agreements from our Lumber and Transportation Companies for our customers, Costco, BJ, Publix, CG Roxanne, Kimberly Clark.
Production Manager/Scheduler
MechoShade Systems, Inc.
Long Island City, NY
12.1994 - 09.2004
- Managed and trained over fifty individuals across three department shifts to enhance operational efficiency.
- Ensured all projects adhered to timelines and budgets, aligning with the production calendar.
- Managed inventory worth over $5 million annually of high-quality electrical materials received into the facility.
- Managed the release of high-quality fabrics, Electrical material and components into production for all requisitions.
- Coordinated shipping and merchandising with the manufacturing department and clients.
- Generated status reports detailing progress on production shortages in materials, electrical components, and order delays.
- Maintained and updated Project files and databases KPI, RFP, and Charts.
- Qualify all freight bills to ensure information was correct on all commercial invoices, and Freight description.
Education
Behavioral Science -
Mercy College
Dobbs Ferry01-1997
C.A.S.A.T. -
New York State Department of Education
New York01-1994
A.S.A.T -
New York State Department of Education
New York01-1994
I.P.A Certificate -
New York State Department of Education
New York01-1994
Skills
- Logistics Coordination
- Inventory control
- LTL
- FTL
- ERP Systems Management
- Mercury Gate TMS
- Systems implementation
- Production Optimization
- Microsoft Excel
- MS Outlook
- Team Leadership
- Troubleshooting
- Problem solving
Additional Qualifications
Knowledge of Windows MS Word, MS PowerPoint, MS Excel, MS Navision, MS Outlook, Internet E*Commerce, Mercury Gate TMS, Bilingual English and Spanish, HAZ-MAT, CNA, CPR AED.
Languages
English
Professional
Spanish
Professional
Certification
- Lincoln Electric HVAC Certification Mason OH
- Lion Technology In. HAZ-MAT Certification Northern, NJ
- CNA Certified Caregiver Certification Brooklyn, NY
Affiliations
- Certified Baseball Armature Sports Trainer Clearwater FL
- Heart Saver, CPR, AED Faxton St. Luke's EMS Utica NY
Timeline
General Manager Production
ProAmpac
12.2022 - 02.2024
General Manager
Stoneworks LTD
08.2020 - 08.2022
Sr. Operation Manager
Rosco Labs Inc.
04.2019 - 03.2020
Operations Manager
Ice-Air LLC
08.2016 - 02.2019
Manager Operations Inventory & Quality Control
Nebraskaland Inc.
09.2013 - 08.2016
Manager Reverse Logistics
Peco Pallet, Inc.
09.2004 - 03.2013
Production Manager/Scheduler
MechoShade Systems, Inc.
12.1994 - 09.2004
Behavioral Science -
Mercy College
C.A.S.A.T. -
New York State Department of Education
A.S.A.T -
New York State Department of Education
I.P.A Certificate -
New York State Department of Education