RAFAEL P. SORIANO
Elizabeth
Summary
Experienced professional with a strong background in leveraging interpersonal skills, effective time management, and problem-solving expertise. Versatile in project management, problem-solving, and collaboration. Implements comprehensive network security measures to safeguard data integrity. Utilizes advanced threat detection techniques and proactive vulnerability assessments to prevent security breaches. Maintains secure and efficient network environments through continuous monitoring and threat intelligence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Air and Missile Defense Crewmember
U.S. Army
02.2022 - Current
- Operated, maintained, and performed diagnostics on advanced air and missile defense systems to protect personnel and critical infrastructure.
- Conducted daily operational checks, system calibrations, and repairs on high-tech military equipment, ensuring mission readiness and safety.
- Managed and accounted for over $10 million in sensitive and mission-critical equipment, ensuring 100% accountability with zero losses.
- Trained and mentored junior soldiers on proper equipment handling, safety protocols, and mission execution, enhancing overall unit performance.
- Communicated clearly and effectively in high-pressure environments, supporting tactical decision-making, and contributing to successful mission outcomes.
- Handled classified and sensitive information in accordance with military protocols and security clearance requirements.
Delivery Driver
Amazon
08.2021 - 01.2022
- Delivered an average of 150+ packages per day while maintaining a 100% on-time delivery rate and adhering to all safety procedures.
- Provided exceptional customer service by ensuring all deliveries were accurate, secure, and in excellent condition.
- Navigated complex routes using GPS systems and traffic monitoring tools, optimizing delivery schedules, and increasing efficiency.
- Completed daily vehicle inspections and upheld maintenance standards, contributing to fleet readiness and safety.
- Collaborated with warehouse teams to resolve logistical issues and improve package sorting and delivery workflows.
Sortation Associate
FedEx Ground
10.2020 - 03.2021
- Facilitated fast-paced package processing operations, unloading 1,000+ packages per shift with speed and accuracy.
- Organized parcels by delivery zones and helped streamline outbound shipping processes, reducing load times by 15%.
- Identified and reported damaged or mislabeled packages, ensuring timely resolution and maintaining customer satisfaction.
- Maintained compliance with safety procedures and company policies in all warehouse activities.
Server & Organizer
Vintage Restaurant
10.2015 - 09.2020
- Delivered high-quality customer service to over 100 guests per shift, managing multiple tables in a fast-paced dining environment.
- Maintained professional demeanor during busy service hours, resolving customer concerns quickly and effectively.
- Trained and coached new waitstaff, improving overall team efficiency and service standards.
- Managed reservation lists and seating arrangements to optimize floor flow and reduce wait times.
- Assisted with event setups, private dining experiences, and back-of-house organization during large functions and holidays.
Cashier & Sales Associate
SKECHERS USA
10.2019 - 08.2020
- Processed high volumes of cash, credit, and check transactions with 98% accuracy and minimal discrepancies.
- Delivered personalized customer service, increasing sales, and boosting customer satisfaction scores.
- Restocked merchandise and maintained organized displays to enhance the shopping experience.
- Trained new hires on register operations and company policies, accelerating their onboarding process.
- Adapted to changing schedules and took on extra shifts to meet business demands, contributing to team success.
Education
Certificate - Technology Professional 6
DSDT College
Killeen, TX05-2025
Pursuing A.S - Mechanical Engineering
Union County College
Cranford, NJ05-2018
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Roselle Park High School
Roselle Park, NJ06.2016
Skills
- Bilingual (English/Spanish)
- Proficient in MS Office
- Familiarity with blueprints, schematics, and diagrams
- Comprehension of Quality, Production Control, Safety Regulations and HSEQ
- Ability to effectively use and apply specialized tools for diagnostic and troubleshooting
- Ability to diagnose and rectify technical and non-technical errors
- Network Technical Troubleshooting/Support
- Virtual Machine Operation
- Documentation and Recordkeeping
- Workstation Maintenance
- Parts Inventory Management
- Knowledge in Network Diagrams, documentation, and asset management
- Knowledge of Linux operating systems; Ubuntu, Kali, managing Windows 11 desktop
- Leadership and Management
- Hands-on experience with IT tools, technologies, and troubleshooting techniques
- Strong problem-solving skills and attention to detail
Certification
- Secret Clearance
- Multi Vehicle Licensed
Timeline
Air and Missile Defense Crewmember
U.S. Army
02.2022 - Current
Delivery Driver
Amazon
08.2021 - 01.2022
Sortation Associate
FedEx Ground
10.2020 - 03.2021
Cashier & Sales Associate
SKECHERS USA
10.2019 - 08.2020
Server & Organizer
Vintage Restaurant
10.2015 - 09.2020
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Roselle Park High School
Certificate - Technology Professional 6
DSDT College
Pursuing A.S - Mechanical Engineering
Union County College
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