Rafael Read
The Bronx,NY
Summary
Dedicated and detail-oriented Field Technician with 12 years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management and team building.
Overview
22
22
years of professional experience
Work History
Field Technician
Spectrum
New York, NY
10.2015 - Current
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Installed electrical wiring for new installations as needed.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Responded promptly to emergency service requests from clients.
Resident Services Manager
Sodexo Food Service
Bronx, NY
02.2007 - 08.2012
- Coordinated and managed multiple resident services programs.
- Developed and implemented policies to ensure quality of services provided to residents.
- Conducted regular meetings with service providers to discuss service delivery issues and successes.
- Provided support and guidance to staff members in delivering services to residents.
Food and Beverage Server
La Guardia Courtyard by Marriott
Queens, NY
09.2002 - 04.2006
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
Education
Associate of Arts -
New York City College of Technology of The City University of New York
Brooklyn, NY07-2002
Skills
- Equipment Installation
- Technical Support
- Instrumentation configuration
- Project Management
Timeline
Field Technician
Spectrum
10.2015 - Current
Resident Services Manager
Sodexo Food Service
02.2007 - 08.2012
Food and Beverage Server
La Guardia Courtyard by Marriott
09.2002 - 04.2006
Associate of Arts -
New York City College of Technology of The City University of New York
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