Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rafael Rivas

Holyoke,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Department Of Developmental Services
09.2023 - Current
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.

Trilingual Care Coordinator

West Mass Elder Care
05.2023 - 11.2023
  • Enhanced patient care by developing and implementing comprehensive care plans.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.

Direct Care Worker

Professional Staffing Group Inc.
11.2022 - 05.2023
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.

Activities Coordinator

Southwick Village
06.2021 - 11.2022
  • Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
  • Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
  • Organized diverse activities, addressing various interests and promoting social interaction among participants.
  • Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
  • Managed budgetary constraints effectively by identifying cost-efficient activities and materials.
  • Implemented successful fundraising initiatives to support special events or outings for participants.

Memory Care Director

Daybrook Village
10.2020 - 06.2021
  • Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit.
  • Enhanced staff performance by providing ongoing training and support in dementia care best practices.
  • Reduced staff turnover by fostering a supportive work environment that encouraged open communication and teamwork.
  • Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
  • Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
  • Collaborated with other departments to enhance inter-disciplinary care for residents, ultimately improving overall wellbeing.

Education

Associate of Science - Nursing

Greenfield Community College
Greenfield, MA
12.2024

High School Diploma -

Holyoke High School
Holyoke, MA
06.2020

Skills

  • Care plan assessment
  • Client documentation
  • Clinical Quality Program Standards
  • Progress Documentation
  • First aid and safety
  • Care Plan Management
  • Behavior redirection
  • Behavioral Management
  • Medication Administration
  • Goal Setting

Certification

C.P.R

A.E.D

B.L.S

First Aid

M.A.P

Languages

American Sign Language
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Direct Care Worker

Department Of Developmental Services
09.2023 - Current

Trilingual Care Coordinator

West Mass Elder Care
05.2023 - 11.2023

Direct Care Worker

Professional Staffing Group Inc.
11.2022 - 05.2023

Activities Coordinator

Southwick Village
06.2021 - 11.2022

Memory Care Director

Daybrook Village
10.2020 - 06.2021

Associate of Science - Nursing

Greenfield Community College

High School Diploma -

Holyoke High School

C.P.R

A.E.D

B.L.S

First Aid

M.A.P

Rafael Rivas