Rafael Robles
HOLLYWOOD,FL
Summary
Dynamic and self-motivated professional with extensive experience as a Table Games Dealer at Foxwoods Resort and Casino. Known for exceptional customer service and problem-solving skills, I thrive in fast-paced environments, maintaining professionalism under pressure while fostering strong relationships with clients. Committed to teamwork and continuous improvement in all aspects of operations.
Overview
18
18
years of professional experience
Work History
Hybrid
Hard Rock Casino
11.2023 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Table Games Dealer
Foxwoods Resort and Casino
08.2022 - 11.2023
Table
Mohegan Sun Casino
08.2022 - 11.2023
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Table Games Dealer
Tioga Downs Casino Resort
07.2021 - 06.2022
Full Floor
Rivers Casino & Resort Schenectady
01.2017 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Table Games Dealer
Mohegan Sun Casino
07.2013 - 12.2016
Table Games Dealer
Foxwoods Resort and Casino
05.2012 - 04.2013
Table Games Dealer
Foxwoods Resort and Casino
11.2007 - 12.2011
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Hybrid
Hard Rock Casino
11.2023 - Current
Table Games Dealer
Foxwoods Resort and Casino
08.2022 - 11.2023
Table
Mohegan Sun Casino
08.2022 - 11.2023
Table Games Dealer
Tioga Downs Casino Resort
07.2021 - 06.2022
Full Floor
Rivers Casino & Resort Schenectady
01.2017 - 10.2019
Table Games Dealer
Mohegan Sun Casino
07.2013 - 12.2016
Table Games Dealer
Foxwoods Resort and Casino
05.2012 - 04.2013
Table Games Dealer
Foxwoods Resort and Casino
11.2007 - 12.2011
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