Rafael Rodriguez
La Quinta,CA
Summary
Adept at leading teams and enhancing operational efficiency, my tenure at The Cheesecake Factory showcased my ability to train staff and manage resources effectively, ensuring customer satisfaction. With skills in accurate money handling and a knack for mentoring, I excel in fast-paced environments, driving productivity and maintaining high safety standards.
Overview
6
6
years of professional experience
Work History
Line Cook
The Cheesecake Factory
Rancho Mirage, CA
11.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Consistently arrive to the restaurant early to set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Shift Leader
McDonald's
Indio, CA
08.2018 - 05.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Shift Leader
Family Dollar
Salton City, CA
05.2020 - 04.2022
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Summit High School
La Quinta, CA06.2018
Skills
Training and mentoring
Accurate money handling
Operational standards
Operations and procedural knowledge
Timeline
Line Cook
The Cheesecake Factory
11.2022 - Current
Shift Leader
Family Dollar
05.2020 - 04.2022
Shift Leader
McDonald's
08.2018 - 05.2020
Summit High School