Field service professional with proven track record. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance and customer relations.
Overview
2
2
years of professional experience
Work History
Field Service Technician
North American Substation Services
05.2024 - Current
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Reviewed technical documentation to complete equipment maintenance and repair.
Operated hand tools and power equipment according to company safety procedures.
Completed partial or full dismantling of equipment to repair or replace defective components and restore functionality quickly.
Followed safety procedures to avoid injuries in the field.
Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Pipe Layer
Hubbard Construction
06.2023 - 05.2024
Assembled and installed underground pipe, fittings, and valves of various sizes.
Used hand signals to direct equipment operators and alert them to hazards.
Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
Handled all repairs for sanitary and stormwater sewer structures and pipe systems.
Sustained positive working relationships with subcontractors, inspectors, and other stakeholders through effective communication skills.
Boosted productivity by efficiently using hand tools such as pipe cutters, wrenches, and shovels in pipe laying tasks.
Strategic Growth & Leadership as Head of Workers' Compensation at North American Risk ServicesStrategic Growth & Leadership as Head of Workers' Compensation at North American Risk Services