Rafael Romo
Baytown,TX
Summary
Dynamic Manager with a proven track record at American National Insurance Company, excelling in leadership and business development. Successfully increased sales revenue through innovative strategies and built strong client relationships. Skilled in performance management and employee training, fostering a collaborative environment that enhances team morale and drives results.
Overview
18
18
years of professional experience
Work History
Sales Manager
American National Insurance Company
Beaumont, TX
09.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
District Manager
American National Insurance Company
Baytown, TX
09.2007 - 09.2024
- Maintain and operate a profitable District
- Assist policy owners and prospect in meeting their insurance needs.
- Recruit in advance qualified candidates and recommend those candidates to Home office.
- Trained, developed, and supervised sales employees to maximize performance.
- Promoted new sales initiatives and conserved existing business daily.
- Monitored Sales Managers to ensure equitable treatment and a harassment-free environment.
- Hold district meetings to motivate and educate employees.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Skills
- Leadership
- Team building
- Recruitment
- Performance management
- Sales strategy
- Employee training
- Operational efficiency
- Motivational speaking
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
American National Insurance Company
09.2024 - Current
District Manager
American National Insurance Company
09.2007 - 09.2024