Summary
Overview
Work History
Education
Skills
Languages
Electrical & Mechanical Apprenticeship Exam Course
Timeline
Generic

Rafael Santiago

Baldwin Park,CA

Summary

Hardworking and reliable employee with strong ability in learning various work skills and requirements . Offering great work ethic and great workmanship. Highly organized, proactive and punctual with team-oriented mentality. Looking for growth in the water industry, where in the long wrong could eventually build a career and enjoy what I do.

Overview

9
9
years of professional experience

Work History

Windshield Repair Technician

Safelite Auto Glass
Los Angeles, CA
05.2021 - Current
  • Specialize in repair windshield cracks and chips for customer vehicles.
  • Providing the best customer service possible.
  • Responsible for building routes to best suit customer satisfaction.

Craftworker

City Of Bakersfield
Bakersfield, CA
03.2019 - 03.2021
  • Serviced water pipelines throughout the City Of Bakersfield.
  • Maintained and Serviced backflow devices.
  • Serviced irrigation problems such as sprinklers, water valves, irrigation wiring, sprinkler time clocks.
  • Utilized trenching equipment for installation of new irrigation or water lines throughout the city.
  • Utilized demolition equipment such as jackhammers, concrete cutters etc.
  • Maintained control of equipment, supplies and vehicles used in water services.
  • Handled customers' emergency needs to resolve water problems and resulting damages.
  • Managed water recovery and control services by detecting leaks, tracing problems and testing flow.
  • Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
  • Used forklifts, pumping equipment and air compressors frequently.
  • Monitored water pressure, flow rates, and water levels in distribution systems.
  • Performed routine maintenance on pumps, valves, meters, and other equipment associated with the water system.
  • Installed new pipes and fittings to extend or repair existing mains.
  • Followed safety protocols when servicing water main like shoring, delineation, etc.

Shipping and Receiving Clerk

The Home Depot Inc
Baldwin Park, CA
10.2016 - 03.2019
  • Received and inspected store materials and products for quality assurance.
  • Operated forklifts and hand trucks for efficient loading, unloading, and transportation of products.
  • Managed storage operations to ensure organized product placement within the store.
  • Conducted monthly inventory cycle counts and investigated any discrepancies within the store.
  • Generated reports related to inventory management, order fulfillment, shipping and receiving.
  • Inspected incoming material and products for damages, and filled out the proper documentation when such incidents occurred.
  • Informed higher-level staff about delivery issues, damaged products, and missing products.
  • Performed daily safety maintenance of equipment, tools, and materials used for unloading and loading products.
  • Insured safety protocols were upheld within the shipping and receiving department.
  • Maintained the shipping and receiving area clean and organized for a proper and safe work environment.
  • Prepare equipment for shipment, including boxing, wrapping, palletizing, and strapping, safely.
  • Broke down delivered pallets and separated the product into the corresponding department.

Education

Some College (No Degree) - Introduction To Water And Water Distribution

Mt San Antonio College
Walnut, CA
12-2023

Some College (No Degree) - Water Distribution Course

California State University of Sacramento
Sacramento, CA
04-2020

High School Diploma -

North Park High School
Baldwin Park, CA
05.2012

Skills

  • Inventory management
  • Forklift operation
  • Quality assurance
  • Order fulfillment
  • Customer service
  • Data entry
  • Team collaboration
  • Storage organization
  • Warehousing operations
  • Communication skills
  • Customer relations
  • Shipping coordination
  • Hazardous materials handling
  • Backflow prevention
  • Leak detection
  • Equipment maintenance
  • Pressure control
  • Delineation knowledge
  • Irrigation system maintenance
  • Trenching operations
  • Windshield repair
  • Route planning
  • Microsoft Word, Excel Knowledge
  • Computer knowledge
  • Bilingual Spanish/English

Languages

English
Professional
Spanish
Professional

Electrical & Mechanical Apprenticeship Exam Course

  • IEWorks Electrical & Mechanical Apprenticeship Exam Prep Course March 2024 - May 2024
  • I participated in a 5-week Exam Prep program delivered by JTM Academy where I engaged in an onlinecurriculum to prepare me for electrical and mechanical apprenticeship aptitude exams.
  • Explored mechanical reasoning problems and foundational math concepts

Timeline

Windshield Repair Technician

Safelite Auto Glass
05.2021 - Current

Craftworker

City Of Bakersfield
03.2019 - 03.2021

Shipping and Receiving Clerk

The Home Depot Inc
10.2016 - 03.2019

Some College (No Degree) - Introduction To Water And Water Distribution

Mt San Antonio College

Some College (No Degree) - Water Distribution Course

California State University of Sacramento

High School Diploma -

North Park High School

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Rafael Santiago