RAFAEL TARRANT
CLEVELAND,OH
Summary
Dedicated professional with extensive experience as a Transit Bus Operator at GCRTA, excelling in safe driving and schedule adherence. Proven ability to build relationships while ensuring passenger safety and comfort. Skilled in complex problem-solving and vehicle inspections, consistently enhancing service quality and operational efficiency.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
GCRTA
07.2024 - Current
- Operated transit buses safely and efficiently across designated routes.
- Ensured adherence to schedule while maintaining passenger safety and comfort.
- Communicated effectively with dispatch regarding route changes or delays.
- Collected fares and managed cash transactions accurately during shifts.
- Conducted pre-trip inspections to maintain vehicle safety standards.
- Assisted passengers with disabilities, ensuring accessibility throughout transit experience.
- Reported maintenance issues promptly to facilitate timely repairs and service continuity.
- Provided excellent customer service, addressing passenger inquiries and concerns professionally.
- Operated with safety and skill to avoid accidents and delays.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Security Officer
Cuyahoga Community College Western Campus
04.2015 - 04.2025
- Trained new security personnel on district policies and emergency procedures for consistency.
- Developed incident reports to analyze trends and improve overall security measures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Security Officer
Warrensville Heights City School District
09.2015 - 08.2024
- Monitored school premises to ensure safety and security of students and staff.
- Conducted routine patrols to identify and address potential security threats.
- Responded promptly to incidents, documenting actions taken for future reference.
- Collaborated with local law enforcement during emergencies to enhance response effectiveness.
- Implemented safety protocols, contributing to a secure learning environment for all stakeholders.
- Engaged with students and staff to foster a positive relationship while maintaining orderliness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
High School Diploma -
CLEVELAND HEIGHTS HIGH SCHOOL
Cleveland, OHNo Degree - PRIVATE SECURITY TRAINING
Cuyahoga Community College
Cleveland, Ohio, OH05-2011
Skills
- Safe driving
- General security
- CCTV surveillance
- CCTV monitoring
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Route navigation
- Traffic laws compliance
- Accident reporting
- Defensive driving
- Vehicle inspection
- Schedule adherence
- Security guard license
Certification
- PRIVATE SECURITY Training - [Timeframe]
Timeline
Transit Bus Operator
GCRTA
07.2024 - Current
Security Officer
Warrensville Heights City School District
09.2015 - 08.2024
Security Officer
Cuyahoga Community College Western Campus
04.2015 - 04.2025
High School Diploma -
CLEVELAND HEIGHTS HIGH SCHOOL
No Degree - PRIVATE SECURITY TRAINING
Cuyahoga Community College