Rafael Torres
Staten Island,NY
Summary
Dynamic and detail-oriented professional with extensive experience as a Busboy and Runner at SHI Restaurant. Proven ability to enhance customer satisfaction through effective communication and exceptional food quality monitoring. Skilled in fast-paced environments, consistently supporting event preparation and team collaboration to ensure seamless service delivery.
Overview
7
7
years of professional experience
Work History
Busboy and Runner
SHI Restaurant
Long Island City, NY
02.2023 - 11.2024
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Effectively multitasked within fast-paced environment.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Provided excellent customer service at all times.
- Expedited food to tables to assist servers during busy periods.
- Supported serving staff in delivering accurate and well-presented food orders.
Busboy and Runner
Empanadas Mama
Manhattan, NY
01.2018 - 12.2022
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Effectively multitasked within fast-paced environment.
- Communicated regularly with supervisors regarding any issues that arose during deliveries.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Agricultural Engineering
UNEFA
Venezuela01-2016
Skills
- Table clearing
- Food quality monitoring
- Food delivery
- Customer service
- Event preparation
- Team collaboration
- Fast-paced work
- Effective communication
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Busboy and Runner
SHI Restaurant
02.2023 - 11.2024
Busboy and Runner
Empanadas Mama
01.2018 - 12.2022
Agricultural Engineering
UNEFA
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