Rafael Velazquez
Austin,TX
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Level 4 Logistics Coordinator Process Engineer
Tesla
09.2022 - Current
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Monitored workers on site during production activities for safety procedures compliance.
- Kept records of equipment, budgets, deliveries and supplies and made paperwork available to management for evaluation.
- Adjusted machines to increase productivity for runs.
- Reviewed processes, identifying areas requiring improvement.
- Provided technical assistance to production team when issues arose.
- Generated documentation and information required for customer shipments.
Assistant Manager
The Innovation Group Consult LLC
05.2019 - 09.2022
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Closely collaborated with project members to identify and quickly address problems.
- Managed bookkeeping, prepared budgets and cost reports.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Server
Mesa Street Grill
07.2021 - 01.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
New Mexico State University - Dona Ana Community College
Las Cruces, NMHigh School Diploma - undefined
Andress High
El Paso, Tx2017
Skills
- Computer tracking
- Handheld scanner operation
- Cycle counting
- Picking up new skills instantaneous
- Performance improvement
- Heavy lifting
- Customer relationships
- Shipping and receiving
- Inventory monitoring
- Inventory organizing
- Preventive Maintenance
References
Paul Martinez (Former Manager for Innovation Group)- 760-521-0777
Elsa Castro (Former Bar Manager for Mesa Street Grill) - 915-873-9094
Efren Sambrano (Close Friend) - 915-204-8140
Stephen Jaramillo ( Mentor at Tesla) - 737-274-5913
Timeline
Level 4 Logistics Coordinator Process Engineer
Tesla
09.2022 - Current
Server
Mesa Street Grill
07.2021 - 01.2022
Assistant Manager
The Innovation Group Consult LLC
05.2019 - 09.2022
New Mexico State University - Dona Ana Community College
High School Diploma - undefined
Andress High