Rafaela Barba
286 MADISON DENTAL
East Elmhurst,USA
3
Languages
11
years of professional experience
Seeking full-time employment in a challenging environment position with possibilities of advancement. Responsible individual who readily learns new tasks in a short period of time. Team player with the ability to adapt easily to a new environment that will allow me to utilize my skills and help me grow as a professional. Willing to relocate: Anywhere
Work History
Front Desk Receptionist
3 Years 10 Months- Streamlined front desk operations by implementing efficient check-in processes.
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted patients with inquiries regarding services, insurance, and billing procedures.
- Maintained accurate patient records using electronic health record systems.
Administrative Assistant
5 Years 2 Months- Coordinating with leasing team to ensure office is opened timely in preparation for the day's activity
- Welcomed walk-in and scheduled prospects at the front desk.
- Created and updated records and databases for personnel, financial, and other data to ensure accurate information management
- Submitted reports and prepared presentations/analytics as requested to support decision-making processes
- Tracked stocks of office supplies and placed orders
- Coordinating with leasing team to ensure office is opened timely in preparation for the day's activity
- Provided support to colleagues with various tasks and projects.
Administrative Receptionist
3 Months- Directed and relayed telephone and fax messages to appropriate personnel
- Pick up and deliver the mail
- Open and date stamp all general correspondence
- Maintain the general filing system and file all correspondence
- Coordinated planning and preparation for meetings, conferences, and conference calls
- Managed inventory of office supplies to ensure availability for daily operations
- Provide word-processing and secretarial support
- Responsible for insurance, benefits, co-pay
- Managed office tasks and responsibilities in 2017.
Customer Service
8 Months- Coordinated and maintained organization of garments and merchandise to enhance shopping experience.
- Calculated merchandise costs for items without tags.
- Assisted shoppers, ensuring high levels of customer satisfaction through attentive service.
- Handled entry-level work and entered codes for interiors and curtains.
- Assessed and understood customer expectations promptly to better address needs.
Education
High school diploma - Early Education and Child Care
Skills
Front desk management
Administrative support
Customer service
Data Entry
Microsoft Office
Microsoft Microsoft Word
Microsoft Excel
Microsoft Office proficiency
Bilingual communication
Teamwork
Interpersonal skills
Client coordination
Service promotion
Client retention
Administrative experience
Office experience
Bilingual communication
English
Technical writing
Patient support
Billing management
English
Payroll management
Languages
English
Spanish
Bilingual
Additional Information
Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
286 MADISON DENTAL
09.2022 - CurrentRead More
Administrative Assistant
TISHMAN
07.2017 - 09.2022Read More
Administrative Receptionist
Madison Dental
03.2016 - 06.2016Read More
Customer Service
Liberty Valance & Blinds INC
06.2015 - 02.2016Read More
Catholic University of Santiago De Guayaquil
High school diploma from Early Education and Child Care
Read More