Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafaela Maciel Andreo

Seymour,CT

Summary

Proactive and caring worker with 6 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

7
7
years of professional experience

Work History

Manufacturing Tool Maker

The Platt Brothers
Waterbury, CT
07.2018 - Current
  • Responsible for the setup including trouble shooting , Problem solving and breakdown of events requiring technical support
  • lean manufacturing principles , programming CNC machines heat treating different metals , grinding , Lathe work.
  • Swapped out materials and finishes in product line to alleviate performance issues and reduce corrosion.
  • Used hand tools such as saws, files, drills and chisels to shape metal into desired shapes for specific tools.
  • Documented detailed reports of production activities including inventory levels, output rates, downtime records.
  • Experience with aluminum, copper, brass, stainless steel and cold roll steel metals
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Tutor

My Own Class
Ansonia, CT
03.2021 - 05.2024
  • tutoring Spanish,Portuguese,English
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Responded to email and telephone requests to provide students with specific information.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Created personalized lesson plans to meet needs of diverse learners.

Receptionist Administrator

AJ Nordak
Ansonia CT
03.2021 - 05.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Supported with creating project marketing materials to promote services.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Assisted in developing integrated marketing strategies for small businesses.
  • Created and managed project plans, timelines and budgets.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Teacher's Assistant

Young Manufacturing Academy
Waterbury, CT
06.2017 - 07.2020
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Maintained safety and security by overseeing students in Machinery.
  • Documented student progress and communicated with parents to keep informed.
  • Organized and led practice, research and lab assignments.
  • Supported classroom activities, tutoring, and reviewing work.

Volunteer

ACTS413 Ministries
Waterbury, CT
02.2018 - 03.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Education

High School Diploma -

W. F. Kaynor Technical High School
Waterbury, CT
06.2020

Skills

  • Data Entry
  • Skills Development
  • Scheduling
  • File Management
  • Fluent in Portuguese, Spanish and English
  • Verbal and Written Communication
  • Records Management
  • Problem-Solving Skills
  • Order processing
  • Experience with Excel, word , PowerPoint and more

Timeline

Tutor

My Own Class
03.2021 - 05.2024

Receptionist Administrator

AJ Nordak
03.2021 - 05.2023

Manufacturing Tool Maker

The Platt Brothers
07.2018 - Current

Volunteer

ACTS413 Ministries
02.2018 - 03.2020

Teacher's Assistant

Young Manufacturing Academy
06.2017 - 07.2020

High School Diploma -

W. F. Kaynor Technical High School

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Rafaela Maciel Andreo