Rafael Alejandro Mendez Pinzon
Ruskin,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Sales Associate
AutoZone
06.2024 - Current
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Digital Shopper
Walmart
04.2022 - 03.2024
- Processed customer service orders promptly to increase customer satisfaction.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Responded to customer requests for products, services, and company information.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Education
High School Diploma -
Sumner High School
Riverview, United States05.2024
Skills
- Promotional support
- Product Sales
- Customer Needs Assessment
- Sales Development
- Merchandise Display
- Customer Service
- Flexible Schedule
- Exceptional customer service
- Teamwork and Collaboration
- Client Service
- Merchandising understanding
- Retail Store Operations
- Retail Merchandising
- Customer Assistance
- Computer Proficiency and Microsoft Office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
AutoZone
06.2024 - Current
Digital Shopper
Walmart
04.2022 - 03.2024
High School Diploma -
Sumner High School