Rafael Enemias Badia Popa
Dunnellon,FL
Summary
Experienced Interpreter with 2 years in translation excellence. Skilled in multilingual communication and client satisfaction improvement, specializing in cross-cultural mediation.
Professional language expert with solid background in accurate and effective communication. Skilled in interpreting complex information, bridging language barriers, and enhancing understanding in diverse settings. Strong focus on collaboration and adaptability to meet evolving team needs, ensuring reliable support and achieving results. Proficient in multiple languages, cultural sensitivity, and maintaining confidentiality.
Overview
12
12
years of professional experience
Work History
Interpreter
Language Line Solutions
Monterey, CA
04.2024 - Current
- Facilitated clear communication between clients and service providers in diverse settings.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Home Preservation Specialist
Wells Fargo
San Francisco, CA
09.2014 - 10.2023
- Managed preservation projects, ensuring compliance with industry standards and regulations.
- Developed training materials for team members on best practices in home preservation.
- Provided support during loan modification negotiations by preparing homeowners with necessary documentation and guidance on communication strategies.
- Ensured compliance with all regulatory requirements by carefully documenting actions taken during each step of the home preservation process.
- Managed a large caseload while maintaining strict deadlines, successfully assisting clients in navigating complex home preservation processes.
- Conducted thorough research on available resources and programs, providing comprehensive guidance to homeowners in need of assistance.
Education
No Degree - Spanish Language And Literature
Universidad Autonoma De Santo Domingo
Santo Domingo, Dominican RepublicBachelor - Languages
Universidad Apec
Santo Domingo, Dominican RepublicSkills
- Multilingual Communication
- Simultaneous Interpretation
- Document Translation
- Cross-cultural Mediation
- Client Relationship Management
- Critical Thinking
- Public Speaking
- Time Management
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Interpreter
Language Line Solutions
04.2024 - Current
Home Preservation Specialist
Wells Fargo
09.2014 - 10.2023
No Degree - Spanish Language And Literature
Universidad Autonoma De Santo Domingo
Bachelor - Languages
Universidad Apec