Dynamic, enthusiastic trilingual and results-oriented Medical Assistant with a proven track record at Excel Medical Associates, adept in HIPAA compliance and customer service. Leveraged medical terminology knowledge and multicultural marketing skills to enhance patient care and operational efficiency. Excelled in prioritizing tasks and managing inventory, achieving a 20% improvement in equipment availability.
Overview
1
1
Certification
Work History
Medical Assistant
Excel Medical Associates
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Beach, Pool, Restaurant Server
National Hotel, The Bath Club
Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Greeted new customers, discussed specials, and took drink orders.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Used slow periods to restock supplies, ice, trays, and delivery bags.
I’m Room Dining
Eden Rock Hotel
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Education
Medical Assistance - Accounting
Florida International Trainings Institute
Miami, FL
08.2023
Associates And Other - Culinary Arts And Sciences
Culinary Culture Kochcentrum
Berlín, Germany
08.2016
Degrees - Pre- University
21 De Octubre
Granma Cuba
07.1980
Skills
Patient scheduling
Customer service
Medical terminology
Vital signs monitoring
Phlebotomy
Electronic medical records
CPR
Phlebotomy techniques
Insurance verification
Appointment setting
Fluent in languages
Prioritizing stat orders
Inventory management
Medical billing and coding
Valid state driver's license
Case management
Event planning
Multicultural marketing
Strategic marketing
Influencer outreach
Microsoft office
Marketing strategy
Medical office administration
Certification
EKG Technician Certification (CET) - National Healthcareer Association (NHA).
Home Health Aide (HHA) Certification
State Driver's License
Languages
Spanish
Full Professional
English
Full Professional
German
Full Professional
Timeline
EKG Technician Certification (CET) - National Healthcareer Association (NHA).
Home Health Aide (HHA) Certification
State Driver's License
Medical Assistant
Excel Medical Associates
Beach, Pool, Restaurant Server
National Hotel, The Bath Club
I’m Room Dining
Eden Rock Hotel
Medical Assistance - Accounting
Florida International Trainings Institute
Associates And Other - Culinary Arts And Sciences
Culinary Culture Kochcentrum
Degrees - Pre- University
21 De Octubre
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