Rafaelina Garcia De Los Santos
Bronx,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Account Receivables -Collections
Truman Management
01.2022 - Current
- Streamlined collection processes, resulting in a more efficient and effective system for tracking payments.
- Reduced outstanding debts by diligently following up with clients on past-due invoices.
- Assisted in the preparation of monthly financial statements, providing valuable insights into the company''s financial health.
Administrative Assistant-Receptionist
Truman Management
10.2018 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive patient information in accordance with HIPAA guidelines while handling recertification tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Account Receivables-Data Entry
Reyes Produce Corp.
02.2013 - 07.2016
- Increased productivity by creating efficient filing systems for easy access to critical documents.
- Assisted with month-end closing procedures, ensuring all account information was accurately recorded.
- Improved data accuracy by diligently entering account information and verifying input.
- Streamlined reconciliation processes, identifying discrepancies quickly and finding solutions to resolve issues effectively.
Education
No Degree - Interior Designer
UNIVERSIDAD INCE
Dominican Republic09-2017
High School Diploma -
Instituto Politecnico Del Este
Domimican Republic06-2005
Skills
- Invoice processing
- Accounts receivable management
- Credit analysis
- Cash application
- Legal compliance
- Payment negotiation
- Debt collection
- Customer service support
- Microsoft Excel
Languages
Spanish
Native or Bilingual
Timeline
Account Receivables -Collections
Truman Management
01.2022 - Current
Administrative Assistant-Receptionist
Truman Management
10.2018 - 12.2021
Account Receivables-Data Entry
Reyes Produce Corp.
02.2013 - 07.2016
No Degree - Interior Designer
UNIVERSIDAD INCE
High School Diploma -
Instituto Politecnico Del Este
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