Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Aftermarket Sales SupportPlant General ManagerSales ManagerWork Type
Full TimeLocation Preference
RemoteOn-SiteOpen to relocation: Yes
Open To Work
Rafael (Ralph) Azcona DeJesus (Mendez)
Sacramento,CA
Work Preference
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
29
29
years of professional experience
Work History
Aftermarket Sales Support
Holt Of California
Sacramento, CA
06.2022 - 02.2026
- Oversaw daily management of 30 customer calls to foster relationships and drive sales recommendations.
- Executed independent and collaborative strategies within team environments to drive sales growth.
- Enhanced customer satisfaction by providing undercarriage inspections, G.E.T., hoses, and couplings.
- Mastered and integrated advanced Caterpillar technology and software applications.
- Facilitated communication with customers through in-person meetings, phone calls, and written correspondence.
Plant General Manager
Cutting Edge Supply
Sacramento, CA
01.2017 - 01.2021
- Oversaw 12 sales representatives to drive a 30 percent increase in sales of cutting edges, bucket teeth, pins, bushings, and bucket repairs.
- Directed daily operations to ensure compliance with safety and quality standards mandated by Cal/OSHA and CARB regulations.
- Directed cross-functional teams to enhance production processes for chrome pins, bushings, hydraulic cylinders, and eyes.
- Oversaw inventory control systems to enhance supply chain efficiency and minimize waste.
- Ensured compliance with industry regulations by enforcing environmental guidelines, labor laws, and workplace safety standards.
- Implemented comprehensive training programs, conducted regular evaluations, and provided constructive feedback to enhance employee performance.
- Enhanced plant safety by enforcing rigorous safety protocols and executing regular inspections.
- Evaluated employee strengths and launched a mentoring program to enhance skill development.
Sales Manager
Industrial Tractor Parts
Sacramento, CA
01.1997 - 01.2017
- Directed sales team strategy formulation and optimization efforts to increase sales by 20 percent.
- Facilitated training and mentorship initiatives for sales team, enhancing expertise in Berco and ITR undercarriage products.
- Evaluated market trends to uncover new business opportunities and enhance product offerings for track-type tractor undercarriage across OEM and aftermarket sectors.
- Cultivated and strengthened strategic partnerships with suppliers to optimize inventory management processes.
- Executed CRM system implementation to enhance sales performance tracking and optimize customer interactions.
- Directed resolution of customer relations issues to enhance client satisfaction.
Education
Associate of Science - Associate of Applied Sciences in Psychology
American River College
Sacramento, CA08-2019
Skills
Undercarriage Inspector for Tracked Type Tractors
- Computer skills/MS Office
- Teamwork and collaboration
- Customer service
Proficient in Microsoft Office Suite
Languages
English/Spanish
Full Professional
Timeline
Aftermarket Sales Support
Holt Of California
06.2022 - 02.2026
Plant General Manager
Cutting Edge Supply
01.2017 - 01.2021
Sales Manager
Industrial Tractor Parts
01.1997 - 01.2017
Associate of Science - Associate of Applied Sciences in Psychology
American River College