Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Rafal Aldarraji

Round Rock

Summary

Detail-oriented Engineering Technician with impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support.

Skilled in electrical and electronic engineering technologies with experience in developing, testing, and implementing innovative solutions that improve system efficiency. Possess strong analytical skills, adept at troubleshooting complex issues and delivering sustainable fixes. Contributed to enhancing product performance and reliability through meticulous testing protocols and optimization strategies.

Overview

7
7
years of professional experience

Work History

Engineering Technician

Applied Materials
Austin
07.2023 - 07.2024
  • Assisted in the design and development of engineering projects, contributing technical expertise.
  • Participated in field surveys and site evaluations to gather necessary data for engineering analysis.
  • Implemented cost-saving measures by suggesting modifications to existing systems or procedures.

Equipment Maintenance and Troubleshooting: Regularly perform preventive maintenance, calibration, and troubleshooting on semiconductor processing equipment to ensure optimal performance and minimal downtime, while adhering to strict safety and quality standards.


Performed Precision Soldering: Demonstrated expertise in both manual and automated soldering techniques by assembling and reworking printed circuit boards (PCBs) in a high-volume production environment. Maintained quality control by ensuring all solder joints met stringent reliability standards, reducing rework rates by 15% over six months.

  • Operated and Programmed CNC Machines: Efficiently set up and operated CNC equipment to manufacture precision parts according to detailed engineering drawings. Adjusted machine parameters and tooling to meet quality standards, resulting in improved production efficiency and reduced scrap rates.

Cash Office Personal Banker (Wells Fargo) & Manager Counter for ESTEE LAUDER

Dillard's
Austin
06.2019 - 07.2023
  • Managed inbound and outbound customer interactions, ensuring a high level of service and satisfaction
  • Resolved conflicts and provided tailored solutions to meet customer needs
  • Assisted customers in understanding company services, policies, and benefits
  • Handled customer transactions with accuracy and efficiency
  • Managed financial data entry and cash reconciliation in a fast-paced environment
  • Delivered excellent service while addressing customer concerns and inquiries
  • Maintained accurate records and ensured timely follow-up to address client inquiries
  • Coordinated with internal departments to streamline processes and improve service delivery

Manufacturing Technician

VirTex
03.2018 - 06.2019
  • Conducted quality checks on finished products to ensure accuracy.
  • Maintained a clean and organized work environment to ensure efficient workflow.
  • Calibrated measuring devices such as micrometers, calipers.
  • Read worker logs, product processing sheets, or specification sheets to verify that records adhere to quality

assurance specifications

Lead Preschool Educator

Children's Lighthouse
Cedar Park
09.2017 - 03.2018
  • Led classroom activities and collaborated with teachers to develop and implement lesson plans
  • Provided mentorship and guidance to assistant teachers, ensuring a structured and supportive learning environment
  • Communicated with parents regarding student progress, behavior, and developmental milestones
  • Maintained a safe, engaging, and nurturing environment to support children's growth and learning
  • Assisted in curriculum planning and classroom management to enhance early childhood education experiences

Lead Quality Inspector

Flex Technology Group
Austin
04.2017 - 09.2017
  • Supervised and guided quality inspection teams to ensure compliance with company and industry standards
  • Conducted thorough quality checks on products, identifying and addressing deviations from specifications
  • Documented and analyzed quality issues, collaborating with cross-functional teams to implement effective resolutions
  • Led process improvement initiatives to enhance product quality and operational efficiency
  • Provided training and mentorship to inspectors, reinforcing best practices in quality control and assurance
  • Ensured adherence to high-quality standards through meticulous inspections, audits, and continuous process monitoring

Education

Medical Assistance -

College of Health Care Professions (CHCP)
Austin, TX
03.2025

Associate of Science - Information Technology

Austin Community College
Austin, TX
12.2021

Skills

  • Customer Service Optimization
  • Claims Processing & Case Management
  • Call Center & De-escalation Techniques
  • Microsoft Office (Word, Excel, Outlook)
  • Strong Multitasking and Time Management
  • Attention to Detail & Organizational Skills
  • Data Entry & Record Management
  • Equipment maintenance
  • SharePoint
  • Testing
  • Electrical systems
  • Program support
  • Quality control
  • Work instructions
  • Materials testing
  • Troubleshooting
  • Manufacturing process controls

Awards

  • Customer Service Excellence Training
  • IT Support Fundamentals

Languages

  • Arabic, Fluent
  • English, Fluent

Timeline

Engineering Technician

Applied Materials
07.2023 - 07.2024

Cash Office Personal Banker (Wells Fargo) & Manager Counter for ESTEE LAUDER

Dillard's
06.2019 - 07.2023

Manufacturing Technician

VirTex
03.2018 - 06.2019

Lead Preschool Educator

Children's Lighthouse
09.2017 - 03.2018

Lead Quality Inspector

Flex Technology Group
04.2017 - 09.2017

Medical Assistance -

College of Health Care Professions (CHCP)

Associate of Science - Information Technology

Austin Community College
Rafal Aldarraji