Rafe Ramsarran
Locust Grove,GA
Summary
Dynamic and detail-oriented fulfillment associate dedicated to driving organizational growth through exceptional performance and a strong work ethic. Proven expertise in consistently meeting deadlines while maintaining attention to detail, ensuring accuracy and efficiency in all tasks. Eager to leverage skills and enthusiasm in a challenging position that fosters collaboration and contributes to the overall success of the company. Committed to making a meaningful impact and enhancing operational effectiveness in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Field Technician
Data Center Solutions
Atlanta, GA
04.2025 - Current
- Coordinated installation and commissioning of Uninterrupted Power Supply (UPS) solutions for Delta Electronics across multiple Microsoft locations.
- Facilitated on-site execution of Data Center Solutions (DCS) projects, ensuring alignment with strategic objectives.
- Achieved successful termination of 480v cables, resulting in enhanced system reliability. Delivered effective installation of Samsung lithium batteries, leading to increased operational performance. Facilitated collaboration among teams to optimize project outcomes.
- Executed wiring of dry contacts to ensure reliable operation of UPS and battery units.
- Executed firmware updates to maintain optimal device operation and security standards.
- Executed systematic inspections of power distribution units (PDU) to identify potential issues and enhance performance.
- Inspected and serviced tools and machinery to prolong lifespan and maintain optimal performance.
- Led team efforts in executing field installations, resulting in improved service delivery outcomes.
- Developed and delivered comprehensive training on safety protocols and best practices in equipment handling for junior technicians.
- Analyzed and refined troubleshooting methodologies, leading to faster resolutions of technical challenges.
- Conducted thorough diagnostics and implemented solutions for technical issues in field equipment, focusing on performance optimization and customer satisfaction.
Non-Emergency Medical Driver
Metro Atlanta Ambulance
Marietta , GA
03.2023 - 04.2025
- Monitored patient vital signs during transport including oxygen saturation levels, blood pressure, pulse rate and respirations.
- Responded promptly to calls for service from dispatch center personnel.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Transported clients to specified destinations safely and on-time.
Delivery Driver
Kroger
Forest Park, GA
09.2022 - 09.2023
- Reported mechanical problems encountered with vehicles to dispatch.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Contacted customers prior to delivery to coordinate delivery times.
- Navigated routes with relevant map programs and GPS systems.
Education
High School Diploma -
Christopher Columbus High School
2 2014
Skills
- Effective in teamwork and autonomy
- Proficient verbal and written skills
- Critical thinking
- Technical familiarity
- Defensive Driving
- Patient Transport
- Vehicle Maintenance
- Critical thinking abilities
- Customer Service-Oriented
- Medical Equipment Operation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Workplace safety
- Professional communication
- Field operations
Timeline
Field Technician
Data Center Solutions
04.2025 - Current
Non-Emergency Medical Driver
Metro Atlanta Ambulance
03.2023 - 04.2025
Delivery Driver
Kroger
09.2022 - 09.2023
High School Diploma -
Christopher Columbus High School