Rafik Bouchenafa
Tulsa,OK
Summary
Experienced Accomplished delivery professional with great people and problem-solving abilities. Manages time expertly and goes above and beyond to exceed expectations.
connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, offering positive customer service experiences. Manages complex routes with excellent organizational skills.
Overview
9
9
years of professional experience
Work History
Sales Development Representative
MRP
Philadelphia, Pennsylvania
06.2021 - 08.2023
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Developed relationships with existing customers to increase sales opportunities.
- Gathered customer requirements and provided product information to meet their needs.
- Tracked progress against goals using CRM software programs such as Salesforce.
Delivery Courier-Independent Contractor
PDX, Nissan Feasterville
Feasterville, PA
10.2016 - 05.2021
- Verified accuracy of orders against invoices and packing slips.
- Ensured timely delivery of Car Parts to customers in accordance with company standards.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Collected payments from customers upon completion of deliveries as needed.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Quickly responded to customer inquiries to improve business relationships.
Store Manager
Texaco Gas Station
PHILADELPHIA, PA
02.2014 - 08.2016
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Developed relationships with suppliers to negotiate better prices.
Education
Associate of Applied Science - Aviation
Spartan College of Aeronautics And Technology
Tulsa, OKSkills
- Customer-Focused
- Diplomatic Communication
- Commercial Driving
- Merchandising Operations
- Excellent Customer Service
- Negotiation
- Order Preparation
- Operations Management
Timeline
Sales Development Representative
MRP
06.2021 - 08.2023
Delivery Courier-Independent Contractor
PDX, Nissan Feasterville
10.2016 - 05.2021
Store Manager
Texaco Gas Station
02.2014 - 08.2016
Associate of Applied Science - Aviation
Spartan College of Aeronautics And Technology
Similar Profiles
José Asunción ChimJosé Asunción Chim
Software Engineer at MRPSoftware Engineer at MRP
James ClarkJames Clark
Senior Procurement Specialist at MRPSenior Procurement Specialist at MRP
Robert HudreckRobert Hudreck
Director Sales Strategic Accounts at MRPDirector Sales Strategic Accounts at MRP