Rafik Lahcene
Columbus,OH
Summary
Dedicated and detail-oriented Field Technician with five years of experience in installing and troubleshooting diverse problems with good eyes for detail. Motivated to maintain costumer satisfaction and contribute company success.
Overview
6
6
years of professional experience
Work History
Field Technician V
Spectrum
Columbus , OH
03.2019 - Current
- Advanced knowledge on Cable, Internet, and Phone.
- Installing, troubleshooting, and repairing internet, cable, and phone services for residential and business customers.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
Uber Partner
Uber
Columbus, OH
03.2018 - 02.2020
- Transported clients to events and programs according to activity schedule.
- Delivered goods and services to customers on time and in excellent condition.
Assembly Line Production Worker
Mettler Toledo
Worthington, OH
10.2017 - 02.2018
- Inspected and tested final products to verify conformance to established tolerances.
- Performed quality checks on products and documented discrepancies.
Education
Completed Progression: Field Tech V-VI
NCTI
11-2021
Completed Progression: Field Tech IV - V.
NCTI
06-2021
Some College. - Mechanical Engineering
University Mira Abdirahman
Béjaïa, Algeria02-2015
Skills
- Troubleshooting abilities
- Attention to details
- Programming, Coding, and Scripting
- Computer skills
- Excellent time management
- Customer-service focused
- Strong driving record
- Strong communication skills (English, French, Arabic, and Berber)
Timeline
Field Technician V
Spectrum
03.2019 - Current
Uber Partner
Uber
03.2018 - 02.2020
Assembly Line Production Worker
Mettler Toledo
10.2017 - 02.2018
Completed Progression: Field Tech V-VI
NCTI
Completed Progression: Field Tech IV - V.
NCTI
Some College. - Mechanical Engineering
University Mira Abdirahman
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