Summary
Overview
Work History
Education
Skills
Timeline
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Ragen Fraire

San Angelo

Summary

Highly trained customer service and data entry representative with over six years of experience. Able to work in fast paced environment while still meeting accuracy and efficiency goals.

Overview

7
7
years of professional experience

Work History

Data Processing Clerk

Performant Technologies LLC
04.2019 - 09.2024
  • Processed loan forgiveness applications into our data system
  • Calculations on applications to ensure they were correct
  • Confirmed demographic information and data accuracy

Customer Service Representative

Performant Technolgies LLC
04.2019 - 09.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
  • Oversaw financial processing of both manual and automated processing functionality.

Customer Service Representative (CSR)

Sitel
08.2017 - 02.2019
  • Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
  • Updated system with order specifics and customer details, preferences, and billing information.

Education

High School Diploma - General High School Curriculum

Central High School
San Angelo, TX

Skills

  • Data entry
  • Billing assistance
  • Payment processing
  • Account management and review
  • Excellent communication skills for call handling
  • Remote work capabilities

Timeline

Data Processing Clerk

Performant Technologies LLC
04.2019 - 09.2024

Customer Service Representative

Performant Technolgies LLC
04.2019 - 09.2024

Customer Service Representative (CSR)

Sitel
08.2017 - 02.2019

High School Diploma - General High School Curriculum

Central High School

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Ragen Fraire