Raghav Royce Verma
Hicksville,USA
Summary
Dynamic and results-driven banking professional with over 11 years of success in financial planning, relationship management, and client acquisition. Proven ability to exceed sales goals while delivering tailored lending and investment solutions. Skilled in managing high-net-worth portfolios, driving profitability, and leading cross-functional teams within major financial institutions. Committed to delivering exceptional client service and fostering long-term relationships.
Overview
12
12
years of professional experience
Work History
Business Solutions Advisor, AVP
Bank of America N.A.
03.2024 - Current
- Manage a portfolio of 250+ preferred clients.
- Generate 25+ investment and 25+ business referrals quarterly.
- Collaborate cross-functionally to optimize profitability and client satisfaction.
- Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Educated clients on financial topics and best practices.
- Assisted clients with budgeting and cash flow management.
Credit Solutions Advisor II, AVP
Bank of America N.A.
09.2022 - 03.2024
- Delivered over $5M in lending volume.
- Established 200+ new client relationships and generated 40+ investment referrals quarterly.
- Drove $7M+ in balance growth in 2023.
- Maintained 50+ client appointments within 2–3 months.
Relationship Manager / Credit Solutions Advisor I
Bank of America N.A.
04.2018 - 08.2022
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Conducted 40+ client outreach calls weekly.
- Deepened client relationships through a proactive, consultative approach.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Relationship Banker
Bank of America N.A.
05.2016 - 04.2018
- Recognized as Top Performer of 2017.
- Educated clients on banking products and solutions.
- Ensured operational integrity of ATMs and branch facilities.
- Analyzed customers' financial information to deliver personalized account guidance.
- Cultivated strong customer relationships by providing tailored advice and services.
Director of Stores
MetroPCS
09.2013 - 04.2016
- Oversaw multi-location store operations and exceeded monthly sales targets.
- Maintained compliance with training and operational standards.
- Managed budgeting, forecasting, and inventory control.
- Cultivated strong sense of community and supportive culture for team of 8.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science (A.S.) - New Media Technology
Queens Borough Community College
Queens01.2012
Skills
- Banking & Financial Services Expertise
- Client Relationship Management
- Lending & Credit Solutions
- Investment Referrals & Cross-Selling
- Portfolio Growth Strategies
- Risk Management & Compliance
- Financial Planning & Advisory
- Team Leadership & Goal Achievement
- Microsoft Office
- Android/iOS
- Salesforce
- Portfolio management
- Problem-solving aptitude
- Solution design
- Effective communication
- Written communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Business Solutions Advisor, AVP
Bank of America N.A.
03.2024 - Current
Credit Solutions Advisor II, AVP
Bank of America N.A.
09.2022 - 03.2024
Relationship Manager / Credit Solutions Advisor I
Bank of America N.A.
04.2018 - 08.2022
Relationship Banker
Bank of America N.A.
05.2016 - 04.2018
Director of Stores
MetroPCS
09.2013 - 04.2016
Associate of Science (A.S.) - New Media Technology
Queens Borough Community College
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