Raha Islam

My position as a Dental Assistant at Rosado Dental was vital to the office. Not only did I work alongside the dentist but I also managed the office such as scheduling appointments and speaking to insurance companies prior to patients' appointments to make sure their insurance benefits were up to date. In my free time, I was sterilizing patient chairs and instruments so they were ready for the next patient.

• Documented patient dental health information, medical history, and vital signs for future reference.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
• Scheduled and confirmed patient appointments.
• Verified patient insurance eligibility and benefits.

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Provided homework assistance using specific curriculum and materials.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.
• Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
• Collaborated with parents to develop appropriate tutoring lessons.
• Used positive reinforcement, repetition, and review to help students master challenging material.

I worked alongside Dr. Mujtaba and her hygienists during the appointments by conducting X-rays when needed, sterilizing instruments, and providing overall chair-side support. During my time with Dr. Mujtaba I learned many skills and techniques to work with patients and comfort them as most patients come into the dental office already frightened. I was able to educate them on post-care and promote good oral hygiene! Aside from patient care, I was up front tackling administrative tasks such as scheduling appointments, maintaining and updating patient records ie. insurance information, and dental charts.

• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.