Anjolyna Hung-Long
Pembroke Pines,Florida
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Emack & Bolio's Ice Cream
12.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked effectively in fast-paced environments.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintain stock and prep
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
Cashier and Line Cook
Marcos Pizza
03.2022 - 02.2023
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Welcomed customers and provided quick and attentive service.
- Checked outgoing orders for accuracy before delivery.
Cashier
La Familia
06.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Education
High School Diploma -
Broward College
Davie, FL06-2026
Skills
- Commitment to quality performance
- Exceptional customer service
- Efficient cash transactions
- Visitor interaction strategies
- Strong ability to retain information
- Positive interpersonal skills
- Strong attention to detail
- Eager learner
Timeline
Server
Emack & Bolio's Ice Cream
12.2024 - Current
Cashier and Line Cook
Marcos Pizza
03.2022 - 02.2023
Cashier
La Familia
06.2021 - 02.2022
High School Diploma -
Broward College
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