Rahamathulla Nalband
Apison,TN
Summary
Accomplished IT executive with over 20 years of experience in leading enterprise-wide ServiceNow strategies and transformation initiatives across ITSM, ITOM, GRC, IRM, and HRSD portfolios. Renowned for architecting secure and scalable platforms that drive accelerated business outcomes while aligning with C-suite priorities. Demonstrated expertise in stakeholder alignment, technical governance, and cross-functional leadership, ensuring successful project delivery and enhanced operational efficiency. Extensive experience navigating highly regulated and FedRAMP-compliant environments, consistently delivering solutions that meet stringent compliance standards.
Overview
16
16
years of professional experience
Work History
Platform Architect /Platform Manager
Equifax
09.2023 - Current
- Collaborated with cross-functional teams to deliver high-quality software products on time and within budget.
- Created proof-of-concept applications to showcase platform capabilities and attract prospective clients or partners.
- Improved system performance under heavy loads with capacity planning strategies that accommodated future growth projections.
- Conducted thorough assessments of current architecture to identify areas for improvement, leading to increased stability and reliability.
- Developed scalable solutions for seamless integration with existing systems, improving overall performance.
- Enhanced platform efficiency by optimizing architectural designs and implementing best practices.
- Managed platform upgrades and migrations, ensuring minimal disruption to ongoing business operations.
Sr.Platfrom Architect
Equifax
06.2020 - 08.2023
- Lead architect for global ServiceNow implementation across ITSM, ITOM, IRM, HRSD, and Vulnerability Response.
- Designed and deployed FedRAMP-compliant ServiceNow instance for secure environments.
- Revamped CMDB governance with stakeholder engagement and Configuration Control Board (CCB).
- Developed strategic platform roadmap; implemented Scripted REST APIs and mobile capabilities.
- Rolled out HR Case Management and formalized platform governance.
ServiceNow Consultant
UNUM
02.2019 - 05.2020
- Delivered ITOM, HRSD, and APM implementations aligned with enterprise architecture.
- Automated server lifecycle (build/retire) via ServiceNow Orchestration.
- Integrated multiple monitoring tools (SolarWinds, SCOM, Nagios, etc.) into Event Management.
ServiceNow Solutions Architect
IBM
05.2018 - 02.2019
- Architected and maintained ServiceNow MSP platform supporting 3.5K+ users.
- Defined technical standards, platform strategy, and integration architecture.
- Delivered scalable integrations with IAM systems, GitHub, PagerDuty, and more.
- Built platform-wide scripted REST APIs for reuse across business units.
ServiceNow Solutions Architect
UNUM
04.2015 - 05.2018
- Led platform growth across IT, HR, and Legal functions.
- Successfully implemented and optimized key modules: Incident, Change, CMDB, HR, GRC, Orchestration.
- Directed development teams and established governance, best practices, and stakeholder alignment.
- Delivered integrations with TFS, Workday, APPTIO, and other enterprise systems.
Systems Consultant (TSRM / Smart Cloud Control Desk)
IBM - Global Business Services
07.2009 - 04.2015
- Led custom portal and web solution development, integrating various enterprise tools.
- Acted as SME for application architecture, integrations, and platform strategy.
- Delivered complex solutions using SOAP, LDAP, and ITSM toolsets.
Education
Master's - Computer Science
Sri Krishna Devaraya University
Anantapur, AP , India05.2000
Bachelor of Science - Computer Science
Sri Krishna Devaraya University
Anantapur,AP,India03.1998
Skills
- ServiceNow Expertise: ITSM, ITOM, CMDB, CSDM, IRM, HRSD, APM, Vulnerability Response Management, CSDM
- Architecture & Strategy: Platform Roadmaps, Governance Models, CCB Management
- Integrations: REST/SOAP APIs, LDAP, Tenable, GitHub, PagerDuty, Workday, Qualys
- Process & Frameworks: Agile, ITIL, DevOps, IT Governance
- Tools & Tech: Java, JavaScript, Python, WebSphere, WebLogic, AngularJS, CICD
- Leadership: Team Building, Cross-Functional Collaboration, Executive Communication
- API design and management
Timeline
Platform Architect /Platform Manager
Equifax
09.2023 - Current
Sr.Platfrom Architect
Equifax
06.2020 - 08.2023
ServiceNow Consultant
UNUM
02.2019 - 05.2020
ServiceNow Solutions Architect
IBM
05.2018 - 02.2019
ServiceNow Solutions Architect
UNUM
04.2015 - 05.2018
Systems Consultant (TSRM / Smart Cloud Control Desk)
IBM - Global Business Services
07.2009 - 04.2015
Master's - Computer Science
Sri Krishna Devaraya University
Bachelor of Science - Computer Science
Sri Krishna Devaraya University