Raheel Malik
Sugar Land,TX
Summary
Dynamic professional with a strong background in business operations and inventory management. Skilled in implementing training programs and managing vendor relationships to elevate service standards and drive customer satisfaction.
Overview
4
4
Languages
21
21
years of professional experience
Work History
Managing Director
Cloud Hookah - Bar - Grill
Richmond, Texas
10.2021 - Current
- Developed marketing strategies that attracted new customers and retained existing clientele.
- Implemented training programs to enhance employee skills and elevate service quality.
- Oversaw inventory management and procurement processes to maintain operational readiness.
- Managed staff schedules to optimize service coverage and meet customer demand.
Owner
Shop n Go
Houston, Texas
07.2005 - 01.2012
- Managed daily operations of business, including hiring and training staff.
- Trained and supervised staff to ensure adherence to customer service standards, improving overall service quality.
- Resolved customer complaints effectively, resulting in a more positive shopping experience.
- Oversaw financial transactions and daily cash handling procedures.
- Implemented inventory control systems to track stock levels.
- Coordinated vendor relationships for timely product deliveries.
- Oversaw daily operations of convenience store, ensuring efficient service and customer satisfaction.
Skills
- Marketing strategy
- Customer relationship management
- Employee development
- Business operations
- Staff scheduling
- Inventory management
- Vendor management
Languages
Urdu
Professional
Punjabi
Professional
Spanish
Professional
Hindi
Limited
Timeline
Managing Director
Cloud Hookah - Bar - Grill
10.2021 - Current
Owner
Shop n Go
07.2005 - 01.2012