Hi, I’m
Raheem Lyn
Snellville,GA
Summary
Knowledgeable Computer Operator, Team ranked 1st in National Cyber League. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous and certified in MS Office tools.
Overview
1
years of professional experience
3
Certification
Work History
Gwinnett County Schools
Substitute Teacher
02.2023 - 05.2023
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Dunkin' Donuts
Shift Lead
03.2022 - 08.2022
Job overview
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
Dunkin' Donuts
Crew Member
02.2022 - 03.2022
Job overview
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Florida Institute Of Techology
Crew Member
08.2021 - 12.2021
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Dunkin' Donuts
Crew Member
06.2021 - 08.2021
Job overview
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Florida Institute of Technology-MelbourneMelbourne, FL
Bachelor of Science from Computer Science
12.2025
University Overview
- Caribbean Students Association SGA Rep Member
- BSU Member
- CyberSecurity Member
- Extracurricular Activities: National Cyber League
Riverview High SchoolRiverview, FL
High School Diploma
05.2021
University Overview
- Honor Roll 2017-2021
- George Edgecombe Bar Association Scholarship Recipient
- 4.1954 GPA
- Extracurricular Activities: Football
- 4H Club Member
- Awarded poseidon for Literacy
Skills
- Analytical Skills
- Discipline
- Google Drive
- Excellent Communication Skills
- Microsoft Office
- Customer Service
- Time Management
- C
- Microsoft Visual C
- Multitasking and Organization
Certification
- Certified in Microsoft Word: wUVpp-Hah2
- Certified in Microsoft Excel: 8Lqy-uSTV
- Certified in Microsoft PowerPoint: dvGD-DwBR
Timeline
Substitute Teacher
Gwinnett County Schools
02.2023 - 05.2023
Shift Lead
Dunkin' Donuts
03.2022 - 08.2022
Crew Member
Dunkin' Donuts
02.2022 - 03.2022
Crew Member
Florida Institute Of Techology
08.2021 - 12.2021
Crew Member
Dunkin' Donuts
06.2021 - 08.2021
Florida Institute of Technology-Melbourne
Bachelor of Science from Computer Science
Riverview High School
High School Diploma