Rahima Housaini
Summary
Results-driven research manager with a track record of managing complex client engagements for corporate clients. Demonstrates success in exceeding quarterly performance targets and enhancing client satisfaction through effective communication and meticulous project management. Proven ability to align research strategies with client needs, ensuring impactful outcomes.
Overview
12
12
years of professional experience
Work History
Research Manager – Corporate Technology
Gerson Lehrman Group (GLG)
Austin, USA
03.2021 - Current
- Lead client intake conversations through phone and email to understand research objectives, desired outcomes, timelines, and ideal expert profiles, translating business questions into targeted research criteria.
- Manage end-to-end expert research engagements, including expert identification, custom recruiting, screening, scheduling, and consultation coordination for corporate clients.
- Partner with clients and internal teams to clarify project requirements, resolve challenges, manage expectations, and ensure successful research outcomes while maintaining GLG compliance standards.
- Consistently exceed quarterly performance targets by managing a high volume of research engagements.
- Maintain strong client relationships through responsive communication and high-quality execution, consistently receiving top client satisfaction ratings and repeat requests for support.
Staff Translator and Interpreter
Various Organizations
New York, New York
11.2015 - 02.2021
- Facilitate translation and interpretation between legal officers and clients during intake interviews and offer lawyers insight on each case.
Outreach Case Manager
International Rescue Committee (IRC)
Midland, USA
02.2017 - 03.2018
- Created a series of community meetings to clarify scope and responsibilities of the IRC.
- Developed and maintained long-term relationships with donors by organizing weekly community seminars.
- Performed outreach to increase donations and improve IRC's relationship with the community.
Program Specialist
Office of Immigration and Refugee Affairs (HHSC)
Austin, USA
12.2015 - 12.2016
- Prepared, analyzed, and updated instructional material related to contracted services.
- Evaluated service delivery systems and outputs to identify gaps in refugee services and recommend improvements.
- Monitored social service providers for compliance with contract terms and conditions, federal and state regulations, and agency policy and procedures.
Resettlement Case Manager
Refugee Services of Texas (RST)
Austin, USA
07.2015 - 12.2015
- Independently developed and executed self-sufficiency strategies for new refugees.
- Created strategies to integrate gender-sensitive programming into pre-existing refugee resettlement programs.
Research Analyst Intern
AngelouEconomics
Austin, USA
09.2014 - 05.2015
- Collected and analyzed demographic, economic, and business data to create growth strategies for 6 clients.
- Developed market assessment, researched target industries, and made strategic recommendations to encourage economic growth based on data analysis.
- Conducted economic impact studies and competitive market intelligence on industry trends and developments.
Education
Master of Global Policy Studies -
The University of Texas At Austin – LBJ School of Public Affairs
Austin, TX05-2014
Bachelor of Business Administration - Major in Finance
University of Peshawar – Institute of Management Studies
Peshawar, Pakistan06-2007
Skills
- Research Strategy
- Expert Recruitment
- Project Management
- Client Relationship Management
- Stakeholder Communication
- Client Discovery
- Competitive Intelligence
- Qualitative Research
- Microsoft Office
Timeline
Research Manager – Corporate Technology
Gerson Lehrman Group (GLG)
03.2021 - Current
Outreach Case Manager
International Rescue Committee (IRC)
02.2017 - 03.2018
Program Specialist
Office of Immigration and Refugee Affairs (HHSC)
12.2015 - 12.2016
Staff Translator and Interpreter
Various Organizations
11.2015 - 02.2021
Resettlement Case Manager
Refugee Services of Texas (RST)
07.2015 - 12.2015
Research Analyst Intern
AngelouEconomics
09.2014 - 05.2015
Master of Global Policy Studies -
The University of Texas At Austin – LBJ School of Public Affairs
Bachelor of Business Administration - Major in Finance
University of Peshawar – Institute of Management Studies