Rahinatu Mohammed

• Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
• Instructed family members regarding proper home care techniques and infection control procedures.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Assisted with personal care activities, such as bathing, dressing and grooming.
• Maintained records of patient care, progress or problems to report and discuss observations.
• Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
• Reported any changes in the client's physical or emotional condition to supervisor immediately.
• Provided patients and families with emotional support and instruction.
• Helped clients move in bed, stand or walk using proper body mechanics techniques.

Served as the main facilitator of the daily operations of the branch, including general ledger reconciliation and clearing of checks.

Oversaw the efficient management of service delivery, including the review of outputs of operational clerks to ensure adherence to branch service standards.

Together with the branch manager, I ensured that the branch was in compliance with the bank’s policies, standards, local rules, and regulations.

Prepared staff work schedules and assigned team members to specific duties.

Improved operational efficiency by optimizing and automating business processes.

Delegated work to staff, setting priorities and goals.

· Proactively tackled administrative problems and inquiries and took the initiative to recommend solutions that required first-call or first-ask resolution.

· Organized and managed schedules, developed meeting agendas and transcription, booked travel arrangements for staff.

· Oversaw supply budget, petty cash, and inventory to ensure adequate availability of office supplies and regular maintenance of office equipment to prolong active utilization.