Rahjae Gilliam
Las Vegas,NV
Summary
Engaging, understanding and disciplined are 3 words used to describe myself. From my very first job to my last I pride myself on customer satisfaction. My motivation and determination has gotten me many amazing opportunities to learn new skills and work all different positions at a single job. Being a fast learner & coach-able has convinced me that there is simply no job/ skill I couldn’t master (with training).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Walmart
Las Vegas, NV
09.2022 - 05.2024
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Operated commercial kitchen equipment and tools.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Prep Cook & Line Server
Cafe Zupas
Las Vegas, NV
08.2021 - 09.2022
- Washed, peeled, cut, and seeded fruits and vegetables to prepare for consumption
- Cleaned kitchen, walk-in refrigerators, and freezers to promote food safety and sanitation
- Weighed, measured, and mixed ingredients according to recipes or personal judgment
- Carved and trimmed meat to prepare hot or cold service or sandwiches
- Handled and cleaned kitchen equipment safely to prevent damage or injury
- Adhered to storage and rotation protocols to maintain food freshness
- Interacted with co-workers to comply with company service standards
- Set up and stocked stations with all necessary supplies
- Organized and prioritized preparation of food items
- Prepared all food items as directed in sanitary and timely manner.
- Served customers with professional and personable demeanor
- Washed dishes and utensils, food service bins, and counters during and after service
- Maintained supply of condiments, straws, and napkins for easy addition to customers' trays and to-go orders
- Monitored food at serving areas to check on fresh appearance and proper holding temperatures
- Maintained presentable and well-stocked salad bars and food stations for customers
- Kept customer and worker stations well-stocked with supplies, including utensils, napkins and drink materials
- Reset the dining area tables between customers by clearing dishes, wiping down surfaces and restocking supplies.
Manager
Taco Bell
Las Vegas, NV
05.2019 - 08.2021
- Evaluated employee performance and mentored underperforming staff with service-focused initiatives
- Coordinated work handoffs and schedules with managers
- Engaged with team members, management, and customers to boost company productivity and morale
- Addressed and resolved customer inquiries and complaints to restore satisfaction
- Created menus, ordered groceries, and performed light housekeeping duties
- Tracked labor, sales, and inventory and managed operations to maximize returns
- Improved team member performance through motivation and training.
- Sorted, placed, and labeled product containers for distribution to specific locations
- Maintained endurance
- Cross-trained in multiple production positions to best serve line needs and meet team goals
- Followed external and internal standards to keep work areas free of hazards
- Worked on fast-moving production line maintaining quality control while exceeding production targets
- Inspected finished products to verify conformity to quality standards.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV05.2019
Skills
- Customer service
- Multitasking
- Safety and sanitation
- Clear Communication
- Organization
- Innovative
- Problem solving
- Negotiation
- Quality Control
- Flexible Schedule
Certification
Food safety
Timeline
Bakery Assistant
Walmart
09.2022 - 05.2024
Prep Cook & Line Server
Cafe Zupas
08.2021 - 09.2022
Manager
Taco Bell
05.2019 - 08.2021
High School Diploma -
Cimarron Memorial High School