Rahma Adem
Denver,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.working effectively unsupervised and quickly mastering new skills. Empathetic and calm under pressure, offering a strong foundation in customer relations and active listening. Proven ability to ensure high-quality care while fostering positive relationships with residents and families. Ready to contribute to a supportive and safe environment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
QMAP & Caregiver
MorningStar Senior Living
Denver, Colorado
04.2024 - Current
- Provide compassionate care to residents in assisted living and memory care.
- Administer medications safely as a Qualified Medication Administration Person (QMAP).
- Assist residents with activities of daily living, including bathing, dressing, grooming, mobility, and meals.
- Monitor residents' health and report changes to the nursing team.
- Build trusting relationships with residents and families while maintaining a safe, supportive environment.
- Follow care plans and safety protocols to ensure high-quality resident care.
Child Caregiver
ALC Transportation
Denver, Colorado
09.2018 - 02.2024
- Safely transported children to and from school and other scheduled activities.
- Ensured children were picked up and dropped off on time while following all safety procedures.
- Maintained a reliable, caring, and supportive environment during transportation.
- Communicated with parents regarding schedules and any transportation updates.
- Demonstrated responsibility, punctuality, and strong attention to child safety.
Customer Service
Frontier Airlines
Denver, Colorado
05.2017 - 06.2018
- Worked efficiently in a fast-paced airport environment while maintaining safety and service standards.
- Resolved customer concerns while providing professional and friendly service.
- Provided excellent customer service in a timely manner.
Education
Bachelor of Science - Clinical Psychology
Metropolitan State University of Denver
Denver, CO02-2027
Associate of Arts - Psychology
Community College of Aurora
Aurora, CO06-2024
Bachelor of Arts - Human Dev. And Family Studies
Metropolitan State University of Denver
Denver, CO08-2026
Skills
- Relationship building
- Calm under pressure
- Friendly, positive attitude
- Customer relations
- Active listening
Certification
- Certified Nursing Assistant (CNA)
- Qualified Medication Administration Person (QMAP)
- Certified Cabin crew
Timeline
QMAP & Caregiver
MorningStar Senior Living
04.2024 - Current
Child Caregiver
ALC Transportation
09.2018 - 02.2024
Customer Service
Frontier Airlines
05.2017 - 06.2018
Bachelor of Science - Clinical Psychology
Metropolitan State University of Denver
Associate of Arts - Psychology
Community College of Aurora
Bachelor of Arts - Human Dev. And Family Studies
Metropolitan State University of Denver